Big Bear Bakery — Restaurant in Scotland

A good addition to the area, however I have a few qualms with the concept. The shop is only open one day a week, I believe the bakers also do wholesale type supplies to other shops in Glasgow through the rest of the week. It would be great if they were able to make the shop a viable business in its own right and expand the hours. Until then the limited opening means that a large queue always forms and the shop sells out quickly so you can queue for a while to have limited choice. The shops online presence bugs me slightly - the weekly supply of instagram stories last for longer than the shop opening hours and when customers question the limited opening the overbearing social media presence will become defensive and it’s very cringey to watch. The products are hit and miss, some flavours sound great but the execution can be poorly balanced while other items can be great. I had an orange cruffin recently that had far too much creme that was overpowering. If I’m being honest Lidl bakery has more consistent quality and choice for a fraction of the price but I think, for some, the appeal of this place is being able to post pretentious Instagram stories about queueing in the rain for an...

I visited with a friend and was really disappointed with both the quality and the service. The coffee was nothing special — very average at best — but what stood out even more was the cold, unwelcoming environment created by the staff. When I asked a perfectly reasonable question about product suitability for certain diets, the response was dismissive and made me feel as though I had asked something outrageous. My friend picked up on the same attitude and felt just as uncomfortable.

To make matters worse, when another staff member tried to step in and offer help, she was immediately shut down with, “No, we don’t do that here.” Watching that happen in front of customers only reinforced the impression that they don’t value being approachable or helpful. A bakery should be a place where people feel welcome to ask questions and enjoy their visit — sadly, this place failed on...

This place has some of the best pastries I ever had, thank glob I don't live too close or I would carry my whole paycheck here for those. unfortunately the two varieties of bread I've had so far, while being very tasty, were so porous that everything kinda drips through, so it wasn't as enjoyable to eat. Also we ordered a lemon meringue pie from them for our anniversary and each of us only had one slice because the crust was kinda soggy as if it wasn't blind baked enough to handle the lemon and the lemon itself was way too sweet so it didn't balance with the meringue at all and was also a not so nice texture like just a wee bit grainy.

So if it was just the pastries I would give them five stars, with the bread it would still be four and unfortunately the pie brins it down to three, but I still very much recommend them and...