Bridge Cafe — Restaurant in Scotland

Had one coffee. One milk. Soup, two buttered rolls, bacon roll and square sausage roll. Was given the rolls first. By the time the soup came my partner was already done with his. Defeats the purpose of dining together! Disorganised to say the least. Soup tasted off so wasn’t eaten. Went to pay the bill. Was charged over £60 initially. When this was pointed out to the staff member I was told it was my fault for distracting her?!? Then was charged £30 for the above. Had such a bad experience we left and swore never to return. However we’ve both now got food poisoning and the only food we ate for 24 hours was at the bridge cafe. The food was awful. The prices extortionate with staff who have very little hospitality experience. A truly awful experience from start to finish. To note I have not called the cafe or even challenged them because I am so angry and likely nothing will be done. I will however refer to the relevant authorities to ensure that hygiene health and safety are assessed and hopefully improved. Do not recommend at all. If you are brave then check the prices are accurate and your bill at the end and observe hygiene closely. My advice…..avoid...

Their standards haven't slipped since last year & as u can see their £6 breakfast was all editable & a picture of beauty BUT i recommended to the young waitress that it would be a good idea to have cork place mats for the small teapot & hot water to sit them on & that would reduce heat dissipation. Back in again Fri 4/8/23 BUT we only got 1/4 way in & because we hadn't booked was told they were full up - FAIR ENOUGH but she didn't mention that we could sit outside on the 3 unoccupied tables that didn't have any 'RESERVED' signs on them SO i was recommended to try the Cafébar 1912 yds up North Bridge st. & u can read my poor report on it.

Fri 14/2/25 In we went again & it will be the LAST TIME.

The Bridge Cafe was my favourite cafe the very few times we visited Bathgate BUT sadly it has gone down 👇 hill big time & I've had a frizzled egg before elsewhere just round the edges & not all over it like i got in the Bridge Cafe. Even the lorn sausage was over cooked...

Have been going here for years and it was once a great place food quality service etc. Since its been took over its been nothing but a shambles, low or no stock having to run to Aldi to get more supplies, food quality has dropped significantly. Stopped going for a while but was promised by manager it was a staffing issue and it will get better so decided to go back, we book our table ever Tue same time table of 4 and a couple times its not been reserved, today was the same, attitude from staff was well tough nothing she can do, i asked to speak to manager and she didnt have the decency to come out and speak she hid in the kitchen. Avoid!! Posts from them on facebook about wait times running out of stock food quality etc that are posted by management should give an indication of how far this place has plummeted.. well done Bridge cafe you have lost 4 regular...