Cafe Zest — Restaurant in Scotland

The halloumi burger was very good, and the views of the lake were nice. Otherwise, the food was very mediocre.

We got some of the fish and chips, which on the menu said peas, but after getting our food, there was some very sad "salad" on the plate instead. After we then asked about it because we thought it came with peas, and got some attitude and dissmissal from the waitress that they were out of peas. If it had been friendly or sympathetic at all, I probably wouldn't have thought much about it, I wouldn't want to get annoyed at anyone trying to do their best when they ran out of something. But getting attitube when just asking about it and wanting to know what was happening, that's not a necessary experience for anyone. Really made the situation worse. When ordering, the lack of peas should have been brought up, as missing the peas entirely is a big loss for that dish. And if they ran out sometime after we ordered, we should have been informed with kindness, we should have had to ask about it or chase anyone down just to find out why our dish was wrong. Considering their lack of peas was not our fault, I would have expected a better substitute than a tiny few leaves as consolidation, or at least the option to change our order once informed. The peas really make a substantial difference to be something to so casually replace so poorly. But the attitude given to us by the waitress was really what made it so much worse.

The water self-service was poorly kept up. The first time I wanted water, there were no glasses out, and the second time I went there was no water, and I had to wait a few minutes after asking before they got around to taking care of it. The restaurant did look to be understaffed, which reflects poorly on management. Running out of peas, which should be one of the last things you run out of, also reflects poorly on the running of the cafe.

The burger was honestly good, but with problems at almost every other turn would probably not eat there again after my experience. If you want a quite bite while visiting the lake, probably fine, but I couldn't recommend after...

-Bad smell from Bins and unclean tables -Hot food stopped serving at 3pm not 3.30pm like the signs advise -Dirty cutlery We have been to this cafe a few times now. Each time we have been the tables have been cluttered with dishes and food left by other customers and the bin area at the rear smells of rotten food and is wafting through the cafe. I brought this up to the staff member on the till and was advised this was due to it being busy that day, however this does not cause the smell of rotten garbage. I believe that this hasn’t been cleaned properly for some time. We also came into the cafe around 1pm to check the time of closing as we wanted to go to the aquarium first. The time on the signs advised hot food stops serving at 3.30pm. We returned to the cafe at 3pm and were advised that they were no longer serving hot food. This was a big disappointment as we had checked in advance. The team members behind the counter were running around as if they were In a rush to clean up and close and it was very off putting. I checked the time issue with the member of staff at the counter and was advised the sign was wrong. Which I don’t believe. The cafe was busy so if they close at 5pm they should be offering hot food past 3pm. Doesn’t make any sense. Another issue was the dirty cutlery. Overall mediocre food/sandwiches. Cold chips. Bad smell from the bins. Next time we won’t be...

Perfectly located right inside the central mall near Lock Lomond, Balloch, this is just the place you need after a nice long stroll while roaming around the beautiful place that Balloch is. While it is usually swarmed by the locals, it also attracts a lot of tourist crowd.

The staff is friendly and their service is great! While the cafe has a lot of sweet bakes and sandwiches as options, they also provide for amazing coffee and food deals that are really pocket friendly and unmissable.

We had a ham sandwich and hot baked potato with beans and cheese on a cold winter day while touring the place and can say it was one of the best lunches we had had. Generous in portions, the meals were quite filling and delicious! A...