Flavas — Restaurant in Scotland

Horrible. All desserts are pre made and stuck in a big oven for 5-10 minutes to warm up before serving (my partner took a video, which I will upload) Thought we would stop here for some dessert. Ordered an Oreo milkshake, Oreo waffles and churros, we got the milkshake after around 10 minutes which my partner said was okay but nothing special, waited around 20ish minutes for the other two items, had one bite out the churros which was solid like a brick and had no flavour at all, absolute disgusting I wouldn’t feed it to my dog. My partner had one bite of his waffles and it just broke up and was soggy as anything, we returned the food back and spoke to the guy quietly to tell him we wasn’t happy and would like a refund to which he got a lady to come and she took the bag away with the remaining food. The lady come back and told us she will refund for the churros and could see where we was coming from, she said she wasn’t refunding for the waffles as apparently my partner had ate half. My partner had to take the box and ask at least 6 customers waiting for their desserts if it looked like half he had ate which they all agreed with us that it was one bite. The lady finally agreed to refund us for the waffles also but told us we had to wait until closing time. Definitely won’t be back and I wouldn’t recommend this...

Summary: Truly one of the worst ice cream places on earth. Don't go here. It's vile.

Review: it's dirty, it's unloved, there's broken lights behind the counter flickering like a horror movie, none of the icecreams have labels on, so you have to ask about what each one is. Not that I wanted to. In the other counter there are cake like objects in plastic containers that look at least a week out of date. Not that this would stop the miserable looking staff from selling you one. I've got to say that I felt a bit worried when my friend sat down with a scoop of some old thing on a cone and began eating it. Would she die? It would be a truly tragic end.

A couple of minutes later, a woman came into the icecream consumption zone and gave me a dirty look. She then went back stage and reappeared behind the counter. She gave me another look. A really mean look. Why? She couldn't have known about this review before I wrote it. Surely?

This place should close down. If your perfect icecream parlour is all tiled and beautiful and jolly, this dingy hole is the opposite. It's the opposite of all that is good in the world.

My friend is fine btw....

Disgusting, unclean, poor service

Went on a Friday night as a small group of friends.

Surprisingly they don’t do apple crumble with custard, only ice cream. That should have been enough of a warning for us.

Half the menu wasn’t available, which we were only told after ordering and sitting down. I would have assumed as a goodwill gesture they would not ask us to pay the extra £1 for the more expensive item we ordered, alas they did.

The only table available was next to an old crummy cooker/oven, ended up sitting next to a tatty Morrisons bag and an ice cube tray with God knows what in it. (See photos for evidence)

Sort yourselves out Flavas, probably only a matter of time you fail a...