Genting Casino Glasgow — Attraction in Scotland

Visited on Sunday this week, the place was dead quite, dirty. I played machine and was down about £800. My friend was not the member but they didn’t check his id and let him go. When he started winning only £1000 they keep coming to him and disturbing and keep changing the dealer. They want you to loose as much and never ask the id but when you start winning they ask you to leave. I feel The guy called Tony ( one of manager) used his position to bully me and I feel racism there. My friend gave me £200 chips. I wanted to cash and use in machine but he refused it. He asked me to leave. I feel he wanted me to give him £200 and leave. If you are not white this guy mis behave you. The management should sack this guy. The manager who seems Chinese is a real gentleman as always and he tried to calm down the situation. I have seen him dealing with customers professionally many times. I urge everyone to avoid this place. There is a much better casino in merchant city called Grosvenor. Much bigger casino and very friendly staff. The authority should visit this casino...

I'm still appalled at my treatment only walking in to come purchase food. Your roughneck bouncer accused me of being DRUNK. And my sober date is June the 12 2012. Appalling treatment of a sober woman walking in there with plenty of money who was in no way intoxicated! Is it because I was AMERICAN? I'm not with those cvnts. But I see you've one of your own. Won't bother trying to come back. I'll be sure to tell anyone who will listen you aren't worth the time or energy. To the no neck ahole... You are thoroughly incapable of doing the job for which you're hired. I was a bartender on bourbon Street in New Orleans for twenty years.. if you were my bouncer I would fire you. Have the life you...

As a chronic gambling addict who is signed up to ssense. This place's security measures are awful compared the Grosvenor competitor. Never ask for ID and of course I succumbed to losing a ton of money. Again. Also one staff member in particular, brown hair and glasses, was extremely rude to me as a new player. I wouldn't recommend going to any casino as they are all crooks but this one is the worst of the bunch. Shout out to the one staff member who correctly did his job by checking my I.D and refusing me entry, older Scottish guy, think he had a moustache. Don't know how the staff sleep at night, although that applies to any casino I guess. This place ruins lives....