Greggs — Restaurant in Scotland

Raw food almost killed me. Bought chicken bakes and because it was raining I was huddled over trying to keep it dry so wasn't until I was almost finished 2nd one I noticed the filling was lumpy and separated and though outer pastry was crispy below surface was completely raw. Was going to phone to inform them but hours later I was shaking violently, vomiting non stop and doubled over in pain. Spent the night in hospital diagnosed with food poisoning and server dehydration and put on drips. I post my reviews honestly and don't lightly give negatives but simple steps are being missed in food hygiene, for one the cashier took to bakes straight from oven to the display shelf without any checking of temperatures. Won't...

greggs obviously never done their homework on drive through's. The drive space is way too tight, the person taking the order was not audible and to top it off took forever to ask for my order. The best i left to the end...it was raining and the canopy over the collection point was about 600mm (I estimate it should have been at least 1500-2000mm) so the food and inside of my car; due to opening my window to collect the items, got wet !!!...

Can't believe I'm reviewing a Greggs since they are all the same (hot pies!) and I don't love chains, however it was reassuring to see a place properly following the covid hygiene rules. Masks on employees plus a big clear screen, doors open to ventilate, hand gel at door. We walked on past a couple of other places in Dalkeith due to seeing things like food being prepared by people with masks down at...