Loks Bar and Kitchen — Restaurant in Scotland

Lovely restaurant good menu and food.

Restaurant was very busy but had good ambience. Its easy to move about as tables are spaced nicely apart and good layout in restaurant.

Booked on Friday for 3 and partner had gluten-free menu. It isn't on website as a printed option is given on arrival. This is very clear with which are gf and which can have a gf option. Partner is always apprehensive with fried menu items being the worst for cross contamination but our meal didn't cause a reaction.

We all had starters and mains which came out promptly despite there being a very large table served around same time. All were hot, well portioned and presented and waiting staff took care with gf option, as 1 was normal.

I had a frito mistake which had a nice selection of seafood and had mussels for main. Both were well seasoned and looked lovely. Partner and friend both had lamb, one being gf option and were really good. Lamb was served medium with fried polenta chips with vegetables. Everything was cooked really well.

Cocktails were good. Ordered 2 rounds each and they came quickly despite how busy it was. They had nice classic/contemporary selection and they were well priced, along with a few signature items. Gluten-free lager was available too.

Didn't get dessert as pushed for time but menu looked good

Place looked immaculate and toilets were clean and modern. Menu was quite big so will defo be back to try the rest soon. There is an attached separate busy bar and function room but its well separated from restaurant.

Can't wait...

Overall - the food was tasty. Portion size was decent & the prices were reasonable. The inside seating area was quiet as most people opted to sit outside so where we were was very chilled out & relaxed. We were sat at a booth even though there was only two of us & it was perfect. I had mac n' cheese with chips & some baby tomatoes on the side - as I said, it was good. Not the best mac n' cheese I've ever had but certainly not the worst.

The reason I scored Loks 3 stars instead of 5 is because the service was chaotic! There seemed to be no structure or managerial input as to who was serving which tables - We were repeatedly asked if a member of staff had taken our food order, or a drinks order, did we have the bill? Did we want to pay the bill? Have you ordered dessert? Do you need a menu? It was just too hectic & a bit annoying.

My first, second & third picks from the menu were not available; mussels, bruschetta or pizza so I felt a bit disappointed - probably being told three times by three different servers that the kitchen had ran out of mussels didn't help ease that feeling!

We had also booked a table outside so we could have a drink in the sun after our dinner but we only stayed for half an hour. The outdoor patio area was really busy (Bank Holiday weekend + good weather) & it felt a...

If I could give it 0 stars I would - Terrible Experience!! Will never return! My grandpa who is hard of hearing phoned up to book a booth for our visit to help drown out the background noise! On the phone he was told that would be absolutely no problem - on arrival the waitress refused to give us a booth stating that only parties of 5 or more on such a busy night were eligible for booth spaces! As my grandpa tried to explain his situation to the girl (we were told was our waitress) she looked very impatient, uninterested, didn't listen and ushered us over to a table in the centre of the restaurant - she then disappeared off and definitely asked someone else to serve us as she never came close to our table for the rest of the evening! Straight after this they sat a family of three at the booth we had reserved undermining the previous statement they had made of 'parties of 5 or over in a booth' and my poor Grandpa spent the evening not being able to hear our conversation, we spent the evening shouting to try to help him out and no one could enjoy the experience at all! Food was also mediocre at best! Truely disappointed and saddened by the way they treated us with this impairment - really should be ashamed of that...