Mary's Kitchen Tearoom — Restaurant in Scotland

My daughters booked a table as a Mother's day gift. We were fully aware that we only had an hour to enjoy the food and our get together. Upon booking the tea room my daughter informed the staff that one of the party was lactose intolerant and also needed a plant based selection of fare. They were told again over the phone about dietary needs as we had to change the booking from 5 diners to 4. We arrived on time and was told where to sit, a table directly next to the toilet. I was a bit put off by our location and the sandwiches/ cake stand was already laid out on the table, for how long before we arrived we don't know. The outside sandwiches were already drying out and crusts were curling. The butter icing on the cake slices was a bit damp. The tea room was busy with only 2 staff. Some people that arrived after us were served with tea before us. The 4 of us felt ignored and I in particular felt sorry for my daughter's s obvious embarrassment. Were we expected to just start eating without our teas and juice available? Thats part of the experience isn't it? "cuppa tea 'n' a slice o cake" Now remember, we only had 1 hour to enjoy this rare treat. There were no dairy free or plant based options or sandwiches on the table or stand We had to remind the man that this was told to them during the initial booking. 25 minutes of the alotted hour passed before we got our tea, apple juice and plate with sausage rolls etc. The dietary requirements plate was hastily thrown together ( I personally believe they forgot) with very dry falafel bites, some carrot filled filo with a sandwich filled with,.. well we still dont know what it was. Only 1 choice of cake as well for my daughter. All in all I did not enjoy our visit to the tea room and don't think we will return. Mary's tea room staff of 2 may be adequate for normal day to day running but is obviously understaffed for a Mother's day event and was not worth the money my daughter's paid. However we did manage to box up what food was left that we didn't actually have the time to consume on the premises to take home. I had to rate 1 star as that was the only ootion available for...

Came in to get a table on a very rainy day, my husband pulled up outside and I went in to check availability. I stood waiting at the door to be served. The two men serving walked past me several times without acknowledging me. I eventually asked if they had any tables free and asked for a table for two. When the man was showing me to the table I asked if they also had a high chair for my baby. He said yes so I signalled to my husband to park the car and the waiter sat me down and brought the high chair over to the table. I informed him that my husband was parking the car and would be in to join me in a minute. I looked at the menu and decided what I was going to order and then the man came over and told me that they couldn’t accommodate us! He said as I originally asked for a table of 2, he thought it was just a table of two (myself and baby) and not a table for 2 with a high chair as well?! I asked why it made a difference as we all fitted around the table?! He said due to Covid they couldn’t as they had to have a certain distance between tables?! This made no sense as the distance would be the same if it was myself and my husband? I then had to get up and leave and walk back to find my husband in the rain who was already walking with my baby. Terrible experience and customer...

First time eating here. Nice, small and cosy 1930s(ish) era tearoom. Maybe, 7 tables altogether. On entry we were directed to our table. All tables in the tearoom have perspex screens between them. We ordered our drinks first then our food. Menu ranges from breakfast items all the way to main meals, high tea and homemade cakes/pastries. The boyf and I were there for lunch. I got a latte and homemade soup, which was Lentil. The boyf, he got 1 x lorne roll and 1 x link sausage roll and a pot of tea. Both rolls were served with tomato sauce. Both rolls were full of flavour, with no gristle and loads of filling. My soup was definitely homemade, you could taste it. And the slice of white bread that I got with my soup was soft and fresh. Would definately pop back in...