McDonald's — Restaurant in Scotland

I use this McDonald's all the time either if I'm passing by on my break, or when ordering a delivery. However, tonight (Monday 6th June) I've had quite possibly the worst customer service from any fast food restaurant.... And even worse, it was from a manager (tall blonde slim guy). I went to order my food from one of the electronic little kiosk machines.... The shop wasn't all that busy in fact. It was around 7pm in the evening. Once I made my order, I went to go stand by the side and just wait for my order. Whilst waiting on my order, I was observing the staff... Just for curious reasons, because I'm an ex-employee from McDonalds myself. I did happen to notice 2 younger girls working at the front of the tills alongside the manager and neither one didn't look all that happy - as if there were tensions arising. This was obvious to see as it looked like the blonde girl was being rather short with her manager also. Anyways, I seen the manager about to call out my food order number and I start to approach. As I approached, he never once looked my way, looked at me, never said a single word, nor even acknowledge my existence. I went to ask him if I could have a couple of sauces.... He still never looked at me. He reached down and grabbed the sauces and placed them on my tray... I then grasped my tray and as I was about to walk away.... I look at him and say thank you and have a nice day. He then continued to not say a single word, nor look at me in any way possible. Look, I'm not usually one to rant... But as a paying customer and someone who works with customer services myself and a former manager myself.... I find this HIGHLY inappropriate and appalling. Someone like him shouldn't even be a manager if I must say so myself, if his passion isn't the customers, the staff and the companies reputation. He is meant to set an example to his staff and show his staff how to treat customers well. But blatantly ignoring a customer before his very own eyes is disgusting. I will not be using this McDonalds again for whatever reason... I'd rather spend my well earned money in another McDonalds where I'll not feel...

Terrible. Ignore actual customers to make up just eat orders. Stood for 20 minutes at till and it was lime I was invisible. Manager on shift has spent more time drawing on eyebrows that go to her ears. Restaurant stinks of pish also. Then stood 15 mins waiting on a burger that takes 180 seconds to make. Multiple complaints by customers manager just stood and did nothing but huff and puff as if we were in wrong. Got a guys coffee wrong 4 rimes one after the other. Finally got cheese burger. Flung together with 4 pickles. Tomato sauce falling out of it and a freezing cold hard bun. Not an actual adult in the place making sure these kids actually give a damn. Staff do not speak to customers, not even a thank you. Disgusting food. Disgusting service. Disgusting face full of slap at their work. Steve and Monica if this is still one of yours I'd get in there and sort it...

A very spacious eaterie.When we arrived at around 10.30am on a Friday,it was very quiet. There was only one member of staff serving all customers,which is understandable at this time in the morning.We opted for the Breakfast Roll which had sausage,egg and cheese inside and a Coffee. Like all McDonalds outlets,this was quite tasty and reasonably priced.I was a bit dissapointed that the "buy five Coffee's and get one free" vouchers that we came across in out house were not accepted.We had twelve stickers(2 free Coffee's)that we had saved,but misplaced.I thought they could afford to let this ride,as we have been good customers of McDonalds over the years.They must be...