Papa Johns Pizza — Restaurant in Scotland

Best takeaway pizza in town. To get the best prices it appears necessary to order online and apply a variety of discounts. Alas the webpage looks ok but is super clunky with lots of bugs....so it takes a while. I always collect so this is the only aspect I can comment on. They need to either fix the website or make realistic prices available to everyone....PS. today my phone was flat....i called in. Nuts. So expensive. Same lovely pizza. I asked young woman on counter....Yeah she says order online or pay through nose. Recent flurry of discounts gone. Just available online. Now i can comment on instore service. Lovely but pricey. Woman beside me was aggressive and rude. Is their any need? Is this how we treat people doing their job? I thought about remonstrating with her but knew I'd lose. Sorry. Im worthless as a human. We can all go to Hell in the...

I would like to make a complaint about the Kirckaldy store. I made an order (see pictures) specified no olives!! Was delivered with olives and I called the store.

Was met by complete arrogance from the woman I spoke to. Told not their problem, it’s Just Eats system that doesn’t deliver the message to them.

After explaining it all was a pause and then the lady said so what do you want? What’s your problem now?

Is that the way you speak with customers?? I asked to speak with a manager told no manager.

Asked for a refund and told no way they will refund as it’s not there problem.

Was told I can have another pizza, but at this point as I said to the staff after the way she spoke to me I don’t trust them to make me Another pizza!

It was truly disgusting and disappointing I will share my...

Tonight I waited over an hour for two pizzas I ordered online. The online tracker said they were ready after 30mins and I had to wait for another 30mins until it was actually ready. No explication as to why it was so late just "we are busy" yet every person I spoke to that had ordered for collection had ordered after me and they had been served before me.

I am extremely disappointed in the Kirkcaldy papa john's as this was my first visit and I will not return due to the lack of customer service from the team and for the time taken to have my order ready.

If I could leave 0...