Shahed's Original — Restaurant in Scotland

I made an order of £59.00 over the phone . I arrived to the takeaway to pick the food, it was getting prepared . When I walked towards the place , I noticed a staff member coming from the pub near the traffic lights , he walked in and I told him that I am here to pick my order. I told him that I don’t want cucumber on our salads . He went to the preparation area and told the man who was preparing the food , then with his bare hand NOT washed , he started to pick the cucumber from the chicken tikka kebab. I felt really appalled!!! I told him: should you not be wearing gloves and clean hands before touching people’s food ? His reply was very ignorant : “ I used my fingers only didn’t touch the food” his body language was very dull and facial expressions were very serious and not friendly ! He spoke to me as if I was the one doing something wrong!!! VERY DISAPPOINTED by the customer service !! I would give credits to the man who was preparing my food, he said hello, and smiled few times at me. But the other staff member made my visit really bad ! Please value your customers and be more friendly, we spend our money to have fresh clean food and expect Minimum customer...

How can you you be charged nearly £18 for two Kebabs and a portion of chips, get home and find that that your order has been put through wrong when you specifically ask for a small donner with salad and sauce.. a large donner with Nan and sauce only… and you get home to realise the staff member who took your order can’t tap on the options screen that you requested. No sauce to be seen on the second part of my order. Dry meat and Nan bread.🤮 Is it that difficult to put through this order. really!🤔 Absolutely shocking.! Are the counter staff Shaheed employ trained on the tills for taking orders.?

I will not go back here again. The owners should look at the training they give their staff when taking orders. It’s not...

Shaheds is also another old dog in the takeaway business, been open for almost 50 years. Ordered a sheilder 12inch pizza last week, (spicy chicken tikka masala with peppers and onions) and a portion large of chips.

Pizza base was good and light, spicy tikka masala filling was hot and spicy, really hit the spot, good amount of filling on it really enjoyed the pizza, and chips were standard. Paid around 17 quid.

Everytime I have gotten pizza from them they are very consistent and the quality of food has always been decent over the years.

They have decent burgers and kebabs aswell and usually open till late in the Southside.

They are bit more pricey compare to other takeaways. Would defo recommend...