The Mall Cafe Bar — Restaurant in Scotland

Food out before drinks. Drinks order messed up stuff forgotten about. Soup forgotten about latte had to be asked for 3 times, Told there was chocolate or strawberry ice cream to then be presented with vanilla and told we don't do chocolate or strawberry. The waitress seems more interested in getting the next customers seated than actually serving the ones you have properly. Unfortunate as this place used to be dynamite. The lentil soup is not lentil but scotch broth. Absolute shambles from the first second we sat down. Won't be back at all.

From the angry man that was told to calm down by a patronising member of staff. Trust me I am calm if I wasn't you would be wearing the soup for the way you...

I usually only rant on reviews after terrible service or food/prices etc. but popped in here today when passing through the shopping centre. Prices are excellent 👍 and the staff 2nd to none. I told my 10 year old to slow down cause he was eating too fast and one of the staff came over and said “seen you demolishing that there son do you want some more chips n cheese? He laughed and said yes please. Greedy little git as the portion was massive. I am going to pop a picture on of what she brought him. So so nice of her and absolutely out of the blue. Fantastic service and food.

Went back a few months later and was totally let down. Not ideal but still...

Visited today for the first time. We did not have to wait long for a seat. Once seated we were given the menu and within minutes waitress asking for order. No time given to actually look at the menu.

We ordered macaroni and cheese and steak pie. The macaroni was tasteless, watery, preheated in the microwave. Certainly not cheese macaroni as I know it. Would not recommend it at all . The steak pie at least was presentable, gravy spot on. Cafe was getting busy as we left.

Yes would...