wagamama livingston — Restaurant in Scotland

With chains, you know what you are getting so it’s no surprise that the food was great. What really stood out was the accessibility the brand has in place and one waitress in particular.

She noticed my nose was 1” from the menu & let me know there was a large print version and would I like it. She even opened it at the section to benefit me as it also has brail. This demonstrated good observational skills, the offer of equity rather than telling me what I needed & a knowledge of what the company offered.

We were checked on a few times, a wee bit banter but otherwise left to enjoy our piping hot food.

Layout is spacious & wheelchair accessible with various heights of tables.

Toilets are mixed gender but all Individual with their own sinks.

Didn’t catch the waitresses name, dark hair & atm tattoo. She is what made the visit.

Food-Tokyo breakfast cocktail -fresh, delicious. Pork pho & beef rice bowl. Savory broth, plentiful noodles, veg, & genius pork. Slightly spicy tic salad, perfectly cooked.

Octopus balls are always a winner & new fried rice squares with avocado & mushrooms. Lovely but the mushrooms are crispy. Personal preference is that it was too much crunch and sautéed would add more...

The art of making people feel wonderful is quite a gift. It is a combination of many things, compassion, understanding and a zest for life to name but a few. I had brought my little girls to Livingston for a treat and we found our way meandering to Waga Mamas. Becca the waitress brought a vibe to the table that lit my girls eyes up. Listening to her conversing to two twelve year old girls as if she had known them for forever was incredible. I find it hard to put what I’m thinking in writing but I can only try. My girls left Waga Mamas with a big smile on their faces because Becca had gone more than the extra mile to effortlessly make them feel special. She treated them like young ladies who were dining at the Ritz and made me feel so proud of the way they instantly warmed to her. Becca’s parents deserve a shout out too and I hope they get to see this. We all want our children to be the best they can. We invest the most important thing we can which is time into them. You both have done well with your daughter. Thank you Waga Mama for hiring amazing teams, giving young people the space to shine and providing amazing food too.

A delighted customer that got much more than...

What a disappointment. The saku saku soba with crispy pulled mushrooms was extremely bland, lacked any sort of flavour and there was barely any sauce. Unlike the name suggests, the crispy mushrooms were in fact not pulled and were instead just large chunks. This dish overall was extremely disappointing, especially since I had recently ordered and very much enjoyed this dish at their London Heathrow Terminal 5 branch.

There was a little hiccup when we were served the firecracker chicken dish even though we had ordered the prawn version. However, the waitress was very accommodating and we were soon given the correct dish. I wish I could say things improved from then, however the soba noodles we ordered with the firecracker prawn were overcooked, clumpy and very mushy which just made for an unappealing texture.

While the chicken coconut kare looked delicious, the same cannot be said for the taste. Again like the first dish mentioned, it tasted very bland.

While the food was definitely not up to standard, the staff were helpful and service was...