The View Oban — Restaurant in Scotland

Extremely rude and incompetent staff who won't take responsibility for their mistakes.

1. I had to run around after them to finally place my order, as they didn't bother coming to the table.

2. They said they'd get my food out for a certain time, when I asked. But then they didn't. Even, when I asked if I could have the food by a certain time, they were very catty about answering the question

3. They tried charged me for the food they failed to bring. The male server insisted I should pay for it, even though they couldn't get it to me when they said they could. I repeatedly told him the female server had told me they could get the food ready in time, and yet they failed.

4. Finally, the female server admitted she failed to take the food off the bill. The male server who was doubling down on their mistake did not apologize. Another female server did.

I paid for my drinks and left.

TL;DR - the staff ruined my lunch and nearly ruined my day. Not only do the staff lack basic hospitality skills, but they also do not take responsibility for their mistakes and try to...

We recently dined at this charming spot in Oban with a group of five, and it turned out to be an unforgettable experience. From the moment we arrived, the friendly and attentive service made us feel right at home, striking that perfect balance of being helpful without hovering.

We were lucky to visit on a Thursday, in time to get a table for some live Scottish music, which added so much fun and authenticity to the atmosphere. There’s free dance included with the show andI don’t care how shy you are or how much you like dancing, you gotta try it. It’s so much fun!

The view over the harbor was simply stunning, especially as we arrived around 18:30 to catch a beautiful sunset. Watching the sun dip behind the mountains across the harbor while enjoying our meal was a real highlight.

As for the food, every single person in our party enjoyed their dish! If you're looking for a place in Oban that combines delicious food, great service, local music, and breathtaking views, this is the spot. It’s hard to imagine packing more into such a short visit...

The best thing about our meal at The View was the view itself... certainly not the food or service. We gave this place a second chance after leaving the first time earlier in the week due to a 40 minute food wait (it was actually a waitress who suggested we consider going elsewhere). When we went back the second time we were left sitting alone at our table for at least 15 minutes before having to approach a member of staff to ask about table service. We experienced one great staff member and a couple who definitely need more customer service training. We were satisfied with our starters and felt they were good value for money. However, unfortunately there was absolutely no sausage in the two steak and sausage pies we had, which was very disappointed. We fed this back to a member of staff who literally shrugged and then walked off. Unfortunately we would therefore not recommend to friends or family...