Harrison's Tea Room — Restaurant in Sefton

Extremely Disappointing – Avoid!

Visited Harrison Tea Rooms yesterday after seeing a flogger on tiktok come here and it was one of the worst dining experiences I’ve had in a long time. The vegetarian breakfast I ordered was laughable – overpriced and poorly cooked, with what looked like burnt roast potatoes instead of hash browns. My partner’s “large” breakfast was anything but – tiny sausages and a portion size that could barely be called regular, let alone large.

They advertise tea or coffee as included with breakfast, yet we were still charged. For two breakfasts and two drinks, the bill came to a shocking £26 – absolutely not worth it for the quality or quantity we received.

Service was painfully slow – we waited over half an hour for two basic breakfasts. Staff were curt and unwelcoming, and the whole place felt cramped and overcrowded. Worst of all, the tea room shares an open space with a hair salon, so the noise of hair dryers and constant chatter completely ruined any atmosphere. It felt more like eating in a waiting room than a café.

We left feeling frustrated, overcharged, and still hungry. Save your time and money – there are far better...

Very mixed review for this place. Came here today (21st sept around 12pm for lunch) the food itself was delicious and I have not got no issue with that hence the 5 star for food, however, the rest of the experience was not as pleasant. Was served by a lady who was very clearly busy and I get it must be hot in a kitchen but when she asked did I want white or brown toast I miss heard her and said yes and she then snapped and said no which one (it’s not what she said it how it was said extremely rude and snappy) I actually have problems with my hearing so I found this to be quite upsetting and made me very uncomfortable. The male waiter looked rushed off his feet and all I could hear was her telling him to go out and collect plates even though he was already clearly busy serving and bringing people their food. Her whole attitude caused a really dull atmosphere and for this reason we would not be returning. It is also very cramped in there is recommend taking one or two tables in there so people aren’t crammed in like sardines. Oh and just to add after me asking for brown bread after getting snapped at she gave me...

"I used to really like this restaurant; it’s so nice. However, even though the food is still good, the experience could be greatly improved with just a bit more kindness. Simple gestures like a 'thank you,' 'please take a seat,' or 'we’ll bring your food' would make a big difference.

When I walked in, I went straight to the till, and my order was rung up instantly. I wasn’t told anything further, so I took a seat and waited patiently. What stood out to me was that the white customer in front of me was told, 'Please take a seat, and we’ll bring your food to your table,' and her order was handled differently—she was allowed to pay after her meal. This discrepancy in treatment made me feel uncomfortable and singled out.

I’m sharing this feedback because fairness and consistency are essential, and small changes can create a more welcoming environment...