The Hesketh Arms — Restaurant in Sefton

I was totally disappointed and disgusted with our visit to Hesketh Arms. We reserved a table for 18.30 but it didn't feel like this was expected. Even though we reserved, we waited for food for over 90 minutes. We never got an apology for the delays and never got spoken to in this time. Staff seemed negative and disinterested. We could hear them talking to each other in an inappropriate way in front of paying customers. Other customers walked out after unreasonable delays (nearly 2hr wait). When our meals turned up, sausages were burned beyond acceptable. I cannot believe a chef let them go off the pass. My steak was burned and my chips under cooked (triple cooked apparently). I sent the chips back and got under cooked chips back again. I think the same chips were put back in the frier and cooked for 2 mins. We paid as quickly as possible as already there longer than expected with two tired kids (hence the early tea reservation). No apologies or explanation during wait, no apologies for rubbish food, no apologies when paying bill. No offer of a refund even on something as minimal as the chips despite them sitting in their tin still uneaten. I left hungry having waited over 90 mins for food and eating only a steak that was 30% fat and burned. I've never said this before but I genuinely want my money back. I felt it was a total waste of money and feel very much defrauded of it. Absolutely disgusting...

Historic local pub in the beautiful Churchtown. Great atmosphere and dog-friendly. I have visited on many occasions and have often dined here. The food is utterly delicious. It is on the pricey side compared to offerings from other pubs, but we’re not talking traditional pub fare here—this is far superior restaurant-quality food, prepared with love, and highly recommended. The most recent visit was for my mum’s birthday. My husband had the roast dinner, a guaranteed winner. There is usually a choice of roast meats or an option to have them all (yes, that’s what he chose). The vegetables arrive in their own separate serving dishes and the portions are more than ample. The roasted carrots are worthy of particular praise. My mum had the sea bass, and in a first for me, I decided to try the chicken parmigiana👌🫠 I have never had dessert here because I am always too full. In fact, ask for a doggie bag. We always take advantage of this option and our dogs thank us. Bonus points from me for the coffee. It’s great quality. I don’t know what blend they use but I love it. On our last visit, we were served by Hannah and Jack, and our food was prepared by Dan and Carl. I know this because we were given these details when we paid our bill, which I love. They all did a magnificent job. The Hesketh arms is well worth a visit. You won’t be...

Booked a table for sunday lunch and arrived abit early and was greeted by a tall man with bit of a beard (didnt catch his name) really nice chap who advised us of the selection of beers they stock as we had no clue being ordinary lager drinkers. The beer we settled on (again cant remember the name) was really nice & cold which was just what was needed as it was a lovelly day and we sat outside in the lovelly surroundings. Our guests arrived and went for lunch being served by a lovely young girl nane Sophia, She was very attentive often coming over to check on us and ensuring all was well. One of our partly was elderly and has mobility issues so it was a welcome bonus that the staff noticed and sat us close to the downstirs toilet which is there for that exact reason (disabled access) they have literally thought of everything at hesketh arms to ensure all patrons have comfortable, warm, friendly experience. When looking at menu online before booking i actually thought the prices was abit excessive but now that i,ve been i realise that it,s not excessive at all and absolutey worth every penny (even more) great staff, great atmosphere, great food, stunning surroundings. I,m one of those people who if finds fault will say and at the hesketh arms i can honestly say i couldnt find a single fault. 10/10 and will...