Waterfields — Restaurant in Sefton

Very rude. I ordered on just eat, 3 items were missing so I phoned up, the woman who answered admitted the pasty was left on the side but said she definitely put in the sausage and bacon barm then looked at the order and said "ooh you ordered 2" & half heartedly apologised and told me to contact just eat for a refund. She then called back less than a minute later & was very rude saying she saw someone make the other one and it is in the bag (eventhough before she was shocked there was 2 ordered) she was very abrupt & trying to argue however i remained calm so then she said to me that she isn't wrong and neither am I so suggested the...

Steak slices suppose to be hot were cold I watched her use the tongs to pick up cakes I was purchasing and as she wanted to squash the two cakes in a small box couldn’t used her hands to move them about no gloves on and had just put cold steak bakes into bags with thd same hands without washing them I had just come out of hos day before I would have taken it back but went I bed no reheating food also wasn’t given a price so seven cakes and three steak takes £27 to go in...

Hi, we stopped off for a couple of cakes as a treat today .Bought 2 vanilla and 1 strawrberry tart. The tart was excellent. V disappointed with the vanilla's: the filling was V pale and did not taste of anything apart from a dry dough consistency. I do remember months ago they were delicious. Not sure what you would call the filling but def not Vanilla as I know it Have...