Booked a Wonka themed afternoon tea for myself and my 10 year old daughter. Very disappointing experience . A few members of staff behind the counter chatting but we were ignored for a good 5 minutes and left to stand there . Eventually I got the attention of one of them and she showed us to our table , only to find it was still uncleared. Left to stand there again whilst she sorted the table . When we eventually got sat down I noticed several other people coming in and just being left to stand , no one welcoming them or even acknowledging them . The actual afternoon tea didn’t look anything like the advertised photo . Little cup of very thick tasteless soup, mini fish and chips and a small dry sandwich . Had to ask for a clean plate after we’d eaten the savoury items …who wants to eat cake on a plate used to eat fish ? The cakes were over sweet and covered in icing, bright green scones served with buttercream rather than butter . Lots of sweets dotted around on serving tray . Had to ask for the chocolate eclairs as they had been forgotten . Other customers were having the same issue and repeatedly having to ask for clean plates and missing items . The service was nonexistent and not what is expected from a place considering themselves to offer fine dining . The food didn’t live up to expectations and was poor and the staff need to be taught about...
Read moreLast evening we dined at Brocco Kitchen. What a beautiful experience. We are greeted and seated by Christian upon arrival. He introduced Brocco Kitchen ethos and how our dinner would be introduced to us. As we could not decide, Tom, head chef took some time from the kitchen to speak with us about his menu and we were comfortable for him to select each of our plates.
Every plate that Tom prepared was well considered, visually stunning, but the flavours were at an even higher level. We started with house baked squid ink bread that was paired with Tom’s Henderson’s relish butter adaptation. If this was our whole meal, we would have been happy. From here, we enjoyed a succession of shared small plates. Scallops started us off, followed by cauliflower, then we enjoyed duck and beef. Each plate was a journey for our mouth and soul. My wife loved her raspberry creme brûlée to round out her dinner.
As each plate arrived, Christian made wonderful wine pairing recommendations to complement our meals. All allowing us to soak up the atmosphere, flavours for an immersive experience.
If you are looking for a ‘cheap and cheerful’ dinner, do not visit Brocco Kitchen. Go somewhere else.
If you want the best service and food experience in Sheffield, you have to dine at...
Read moreI've been on 3 occasions now.
In Sheffield it seems so difficult to find a nice brunch place that's inviting and not overly priced out under quantitied.
On the last visit we waited an hour for our food
We then had stop the waiting staff from giving our order to other customers, they literally placed it on their table despite the other customers saying it wasn't theirs - ridiculous given covid etc.
We went for brunch. So not the most taxing cover. But when we did get the food, everything was cold and the toast was stale.
Staff didn't check on us till really late, by which point we were just hungry, so weren't interested in waiting for it to be reheated.
Staff explained it all away saying they were extremely busy, but there was only 4 parties there and we'd waited an hour... Not really a good excuse.
They did discount the food and owned the mistakes eventually tho... but it was the second time we had s bad experience.
We'll not be going back. Which is a shame as the menu should be good, the venue is lovely and the location is great.
But the food was so...
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