Urban Pitta — Restaurant in Sheffield

I swear, this is THE BEST kebab (and salad bowl!) I have ever had, and I've had kebabs from all over the country over the last 30 years! I actually feel healthier after I've eaten it 😁

The chicken and beef (not mixed, 2 separate orders) are cooked to perfection. The pita bread is soft and pillowy, the salad is crisp and fresh, and the sauces complement the whole thing beautifully.

The salad bowl lasted me for two meals! I didn't order the salad leaves because I had some at home, and I also added some rice & spinach, but honestly, the 8 (out of 12 options) salad additions I chose (Red Cabbage, Mixed Pepper, Carrot, Cucumber, Red onion, Garden Peas, Chickpeas, Feta Cheese) didn't really need anything else adding. It was so filling and delicious.

The green smoothie is delish as well, although the first couple of times I had one there were a couple of small lumps of frozen spinach at the bottom. But, now I just ask them to blend it for a few seconds longer and that sorts it right out. I would love it if there were other green smoothie options as well (ginger, turmeric (&black pepper), spirulina, cucumber, kale, even beetroot maybe!...that kind of thing...all with spinach as well though!) like there are with the berry smoothies, but until when or if, I'm very happy with the one they do have.

My number 1 Sheffield takeaway 🥇🫶

10/10 Perfection 🤌🙌

(edited to add - when I've ordered via Uber Eats it can take quite a while to arrive, but that is an UE issue, NOT Urban Pitta! Just thought I'd make that clear after reading a few...

Cannot fault the food; I've had the Beyond Meat in a pitta with htipiti, aioli and salad (the beyond meat patty was flame grilled so oozing with flavour), a halloumi pitta (tonnes of halloumi packed in) with pesto and tzatziki (sauces are all freshly made, no rubbish from a jar here), and flame fries, which are crispy and smokey with fresh herbs and just a slight bit of heat to give it the flavour (I'm terrible with spicy food and would definitely have them again).

Staff are all excellent and work very hard to make your order beautiful - will highly recommend and will definitely be coming back.

My only criticism is the order system. We've ordered online to pick up at a specific time to go there and still be waiting 20 - 30 mins for it to be made. Uber drivers get agitated waiting as they have other jobs to deliver too. Went in to use the click & collect screen which didn't have the same promotions on it either, so you are better off ordering online and collecting (although 90% chance of waiting when you get there). It's a shame as it does put me off going there, and I feel like an ironed out ordering system needs to be put in place to help this. Also, there's seating available in store but they may as well remove it, as it takes up room and becomes extremely cramped when pre-ordering customers...

I recently visited Urban Pitta based on high recommendations, but unfortunately, my experience was quite disappointing. Upon arrival, I noticed that the place wasn't too busy, but it did get busier as time went on. However, what bothered me was the lack of attention and slow service.

When we arrived, three paramedics also entered the restaurant. Two of them placed their orders before us, and the third placed their order after us. Surprisingly, all three of their orders were served before ours. While I understand that their job might require immediate attention, it was disheartening to see that our order was neglected.

We patiently waited for approximately 20 minutes after the paramedics left, which is quite excessive for a simple subway-style restaurant. Even regular pizza places or sit-down restaurants serve much quicker than Urban Pitta. This extended waiting time left us feeling frustrated and disappointed.

Overall, I had high expectations for Urban Pitta, but unfortunately, they fell short in terms of service and efficiency. I hope they can improve their customer service and ensure that all customers are served in a timely manner, regardless of any external factors.

I hope this review helps others make an informed decision about their visit to...