When we arrived very cramped space! Literally could hear the people next to you. Waited 20 minutes for a drink! They then took our food order the starter came almost same time as drinks. Charged £4 for bottle of French lager you can get 20 for £10 at Lidl, Merlot was bad, no taste, £7 a glass. Then to top it off brought the people sat next to us meals out and tried to tell us it was ours. My wife asked for medium rare, the waitress said it was well done then lied and said it was medium rare. The people next to us said that was their food, ordered before us! They then took the food back all they had to do was apologise to people next to us and give them their food! We were not happy and staff didn't apologise to people next to us. So we got up and said cancel our meal. The women said your meal is coming now you can have it for free. We decided not to and she said please don't worry about your drinks and starter and we left. She gave me a card with free bottle of wine next time, but we won't be attending again. This was meant to be a belated birthday and valentine's dinner, so really let down! I never write reviews but I doubt that place will be open in 6 months but the chain will just bring out somewhere else. One positive! The squid was unbelievable hence the high mark for food, just wish I had a better night and the menu is too big.