So so so... I will start with the positive. Food. Good and tasty, sometimes burnt. Tables - always dirty, wet. And then the worst thing... Ivy wall workers accused my partner of trying to drive drunk!!! And called me a B word when I have asked them to prove it. About two months ago we went to Ivy Wall to have some food and drinks - 3 ladies and my partner. Lets start from the fact, that my partner DOESN'T DRINK ALCOHOL. He had coke and we girls had a pint of beer each. Then we finished our food and drinks and went to The Punchbowl. After two hours we came back to the car and my partner went to the left side of the car so he could open the door for me. When I got in, he went to his side, started the car when ivy wall staff jumped out screaming at him that he is drunk and can't drive. We were in shock! They accused my partner being drunk because they thought he was getting into the wrong side!! And apparently they said they have a proof on cameras and when we asked to show it, they couldn't!!, absolutely disgusting, and when I started to film this disgusting situation I've been called a B word. I told them I can call a police myself to check him regarding consuming alcohol but then they would have to pay for my time, unfortunately they didn't want it. So at the end they said (the lady) : if you're not scared about your life, you can go with him. Absolutely disgusting!!! To hear that when you're sober and not drinking alcohol!!! I was so sorry for my partner and this made me fell disgusted about Ivy Wall staff that were there. When we wrote a review to wheatherspoon managament, they didn't do nothing. So customers are nothing for...
Read moreHave visited several times over the last few years, okay parking, a previous poster wrote that there was limited parking, well there’s untold free parking all around from the Argos, B&Q oh just open your eyes and you’ll see untold parking. You just need to be prepared to walk 100yds to eat… On entering the Ivy be prepared to walk through a gauntlet of smokers at the doors, I’m an ex smoker now and have been for six years, so I get the arguments for both sides. But let’s be honest for non smokers it’s not pleasant. Order main meal and drink using the online app, couldn’t have been easier. Will highly recommend😀 Ok an update have revisited a few times since original review, today Wednesday 12th October ordered cod and chips with mushy peas and a side order of scampi, both scampi and cod was nice and hot. Sadly the chips and mushy peas were barely lukewarm, not nice and were not eaten.!!! Ok called in again on the 19th last week had the same meal, I’m sorry it’s not good. Again the chips are at best just lukewarm compared to the fish which means the chips had been hanging around for ages, not just me complaining either, the table next to me were also complaining about cold chips, in their case the chips were replaced. No good the waitress saying chef is under pressure. Not an acceptable excuse for a multi million turnover company. Sort it out...
Read moreWe visited this establishment last Sunday and sat at table 11. We ordered at the bar, not a good start as people jumped in, they've never had a system here to help long waits and they were very understaffed too. We waited 40 minutes as there was quite a queue and what turned up was absolutely awful and as bad an effort by the microwave technician as you can get. My wife's burger turned up, bone dry and had a bit of tomato and a slither of onion and served with a very dry bun.... Oh and not forgetting the dozen or so chips.... My steak pudding was as expected, dry as a bone at the bottom and normal elsewhere. We left most of it and took pictures of our ruined food. We emailed the company and told them of our experience at the named Wetherspoons and they replied fairly quickly saying they would send us a £10 voucher (whoopee) and this was 6 days ago, yet to receive it if I ever do. Staff were good and apart from having to sit fairly near to the village idiot who kept shouting just to remind us he was still drunk, the atmosphere was OK. I think I will have a few beers when(or if) my voucher turns up. Poor food which I'm sure was a one, two, three or 4...
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