Chef China — Restaurant in Southampton

I am writing this review to share my profoundly distressing experience at Chef China (食记) restaurant, with the hope that it serves as a wake-up call to the management and staff. What I encountered is not merely a poor dining experience; it was a harsh manifestation of blatant discrimination that left me deeply hurt and offended.

During my recent visit with friends, we ordered a variety of dishes, which, I must admit, were quite enjoyable. The situation, however, took an unpleasant turn when I attempted to order an additional serving of rice. The restaurant owner's response to my simple request was not just unprofessional, but downright disrespectful.

The owner retorted loudly in Mandarin, "I can't give you any more rice, there's none left." While initially, I assumed there might be a shortage, I chose to accept the situation with understanding. However, my understanding quickly turned to disbelief and anger when shortly after, my friend unknowingly asked for a bowl of rice and was promptly served without hesitation.

It was at this moment that I realised the unpleasant truth - that the denial of my request was not due to a lack of rice, but rather a deeply rooted prejudice against me. It pained me to acknowledge that I had been singled out and discriminated against due to my appearance and perceived eating habits.

To say I am disappointed would be an understatement. I am hurt, angry, and appalled at the blatant prejudice I experienced at Chef China (食记). This is a flagrant violation of basic human respect and decency, and it is utterly unacceptable.

Every customer deserves to be treated with respect, regardless of their size, appearance, or any other personal characteristic. The service industry should embody values of inclusivity and equality, providing the same level of service to all customers without bias.

I intend to report this incident to the appropriate authorities, and I strongly condemn the discriminatory practices at Chef China (食记). I implore the management to take swift action to address this matter and ensure such a deeply distressing incident doesn't happen to anyone else.

Lastly, to those reading this review, I urge you to stand against discrimination and promote inclusivity by considering the ethics of the establishments you...

{冬瓜炖排骨 Melon Rib in soup - £6.50}

Appearance 3/5 - Normal. (Suggestion: Separate the soup and the meat)

Taste 3.5/5 - Mild, as I requested them not to add any salt

Texture 3.5/5 - Soft pork and Melon, could have added something crispy to enhance the texture

Size of the dish - Super Small (Only approximately 6-7 pieces of pork), definitely not sufficient for 1 male.

Service 3/5 - Didn't provide water, allowed me to consume additional rice though. But then looked at me as if I owned them money.

Environment 3/5 - Not warm, bit dark

Temperature - The soup was hot, but the rice, not nearly as hot as the soup.

Others - /

Comment - Not worth it, as the size of the dish and the temperature of the dish are disappointing

Overall - 3/5

24/12/2020 Terence...

The place is filthy and the old lady at the counter was incredibly rude. She made us wait for over 10 minutes without any acknowledgement and rejected our friend from ordering because she was not Chinese. At least have someone at the counter who can speak English to cater to people who are not Chinese? It’s a wonder how a business with such horrible management and embarrassing attitude can get any customers. The restaurant also only accepts cash which is extremely inconvenient for the general population. If you want any authentic Chinese food with good service go to any of the other restaurants nearby on Burgess road, you will be guaranteed a much more pleasant experience without the risk of being...