I recently had the pleasure of dining at Kokoro Southampton, and I must say that the experience was absolutely outstanding. From the delectable food to the efficient service, Kokoro exceeded all my expectations and left me thoroughly impressed.
First and foremost, the food at Kokoro is simply amazing. The sushi, in particular, was a highlight of the meal. The freshness and quality of the ingredients were evident in every bite. Each piece was expertly prepared, beautifully presented, and bursting with delightful flavors. The variety of sushi options available catered to all tastes, and the portions were generous, offering excellent value for money. Moreover, the Chicken Katsu Curry was a heavenly delight, with tender chicken, perfectly cooked rice, and a flavorsome curry sauce that was both rich and satisfying
The timing of the service was impeccable, ensuring that we never felt rushed or neglected. However, it is worth noting that one server seemed a bit eager to retrieve the card machine, which was a minor observation that did not significantly detract from the overall experience.
The ambiance at Kokoro Southampton is relaxed and inviting, making it an ideal spot for a quick and enjoyable dining experience. The atmosphere was warm and welcoming, creating a pleasant environment to savor the delicious food and engage in conversation with friends or family.
Overall, my visit to Kokoro Southampton was an absolute delight, leaving me with a strong desire to return. The combination of exceptional food, reasonable prices, and generous portions make it a standout option in the realm of sushi and Japanese cuisine. The efficient and attentive service further added to the overall positive experience.
I highly recommend Kokoro Southampton to anyone seeking an unforgettable culinary journey. Whether you're a sushi lover or craving a mouthwatering Chicken Katsu Curry, Kokoro will undoubtedly satisfy your palate and leave you...
Read moreFood is amazing would 100% recommend people to eat here. It worth every penny. The food is full of flavour, well packaged and it's fascinating to see them prepare all the sushi boxes in the morning.
However, there could be some improvement to the level of service. When I entered the store the lady on the till was just finishing serving a customer who were heading towards the seating area. As they went to sit down the worker from behind the till shouted across the store at them that if they wanted to dine in they needed to scan QR code to sign in on the track and trace to which the customer said they don't know how. Lady from the counter snapped at the customer with a sarcastic attitude and a raised eyebrow “You should know” As well as that, when my boyfriend started to order (his first time eating here) he took a bit of time to decide does he want rice or noodles and she sighed. When we were paying, we didn't know what was our total, because the lady at the counter just passed the terminal to us. I worked in hospitality before and I know how hard it can be, but if you can't work under pressure, should you be working in a place like this? I am usually don't do the reviews, but it was a frustrating experience and I hope management will...
Read moreHave been using Kokoro for around the last year, and have never noticed any issues which may suggest they’re not a reputable establishment. Saturday 24th June 2023, I purchased a salmon nigiri/ katsu chicken box, which is my go to, and what followed is quite possibly the worst bout of food poisoning known to man. I’ve had migraines, vomiting, fever, sweats, nausea and diarrhoea, coupled with excruciating stomach cramps which have left me unable to sleep, or go to work. There’s absolutely no way that this illness was caused by anything else than Kokoro’s food, and after a brief phone conversation with the manager, upon which they hung up, it’s safe to say they’re well aware of their practices, and don’t wish to invite any scrutiny. I’m appalled to say the least, and will be contacting the Food Standards Agency in order to log this as an official complaint, as I wouldn’t wish this pain on my worst enemy. Kokoro, you seriously need to rethink your approach to food- hygiene, heaven only knows how you were granted a...
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