Yates Southampton — Restaurant in Southampton

I attended this pub today for a lunch with my friends for my birthday.. my friend ordered cheesy garlic bread as a side but it came with no cheese so she went to speak to the manager that was on shift and his reply was your have to pay extra or get out!! He then gave her a refund and told her to get out. We was stood outside and he’s come out and shouted oh your eating now and through her change at her and my 2 year old child which she then had to pick it up off the floor!! My other friend then asked for his name as we wanted to make a formal complaint and he told her to also get out. This man was absolutely disgusting towards us and was abbusive to women would have been different if we were men. I wouldn’t waste your time going there if he is on shift! As a manager you would want your customers to be happy right? Instead we got verbally abused!!

Reply to Charlie who’s writing back!!!! This wasn’t the case at all two of my friends approached the bar separately and you got abusive and told them to leave because of an issue with garlic bread! If you actually take pride in your job as a manager would you not just replace it and apologise? Instead you tried to make her pay extra for something she’s already purchase!! One of my friends asked you for your name and you barred her… We’re wait to see what the cctv reveals once head office has reviewed what has happened and your vile abuse towards women!! writing back to comments to try and make yourself better how many pubs have you actually been through I wonder why? I’ve never experienced a pub like it. I come out with my friends for a lunch and my 2 year old child!! No abuse was given until you said oh your eating then and through money whilst my child was with her £1 coins must I add!! Some of us left at our own accord not you asking us to leave. You then approached the same lady for the second time when there wasn’t any need? Stop trying to make yourself look good on...

Decent place for a drink or a cheap bite to eat. Love the pub quiz on Sundays, quizmaster mixes it up a fair bit compared to the traditional and has banter with everyone. Although last week I joined a quiet bar here waiting to order food and a couple drinks. The girl behind the bar was unable to serve as she had a huge food order coming through who were really picky, not her fault at all. However, the guy behind the bar served literally everyone else but me (who was at the bar originally). After about five minutes of waiting I’d see him serve someone 6 feet away from me who had just turned up. Completely ignorant. The poor girl behind the bar who’d been taking this order for not shy of 10 minutes eventually got round to me instead. I’m not going to single him out because it’s still not a nice thing to do, but for God’s sake working behind a bar, it’s not about who’s waving money at you or saying ‘me next’. It’s first come first served. Quiet bar, was acknowledged and completely forgotten about. He’d be an absolute nightmare working in...

Yates is a brilliant pub and so undervalued. I was looking for a place to shelter from this awful cold weather and decided to pop In to Yates Southampton. To begin with I only wanted a coffee and even though they were clearly very very busy the barman Brian was extremely welcoming and helpful, so I decided this was where we would have lunch. The burgers are really amazing and I'd reccommend them especially with those waffle fries which I've never seen before . I got a pint and a burger for under a tenner and again was served my food pretty quick considering how busy they were. Brian never seemed to stop but he was a great host and told me which deals were on which meant I ended up spending much more than I intended but was glad to as it was great value and they were showing the football so I forgot about finishing my Xmas shopping and we made an afternoon of it. Thank you for such a great time on such a miserable day we will definitely be back here. Next time for the cocktails. ...