The Pink Pearl Restaurant — Restaurant in St Helens

Will not be returning. Visited this evening for Valentine’s Day. Set menu was good. Although I am vegetarian and I was presented with the special mix platter was not asked of any dietary needs or allergies. I informed them I was vegetarian they took the plate away asked if I wanted a veggie option which I said yes. They brought a plate back with what I thought was veggie samosas, one was veggie the other was meat. I only realised this once I had bit into it and eaten a mouthful needing to spit it out onto my plate in public. This put me off the rest of the meal. I got an apology which for me was not sufficient enough. We did get a complimentary side dish. At the end of the meal we was not even asked how was the meal. I was somewhat disgusted at this point that I paid for a meal that was not vegetarian. To top it off they had a young server who gave our deserts to the table next to us who was still eating their main meal. I know we all need to start somewhere but this was a joke. The lack of hoisting skills and costumer care went...

Went out for a meal last week with my partner and by far was one of the best experiences I’ve encountered. First of all, the customer service is impeccable I feel like I’m going to my mates rather than a restaurant making the place feel so welcoming. Then the food was absolutely gorgeous. £8.95 for a tikka curry what the other half ordered and I ordered a tandoori mixed grill. It was perfect with my mixed grill coming out straight off the grill steaming and the portions for the prices were amazing leaving us stuffed. I had to give a tip with such a brilliant experience and complimentary drinks were the cherry on the icing on the cake. 10/10 recommend to everyone in the...

After complaining on several occasions due to rubbery chicken, missed parts of our orders, wrong things being delivered and last week about the rubbery chicken (again, I couldn't get a knife through it!), we orded again tonight to give you the benefit of the doubt. To say the least I'm not ordering from you again. You didn't even offer any kind of refund after last week disaster and this week's order was just as bad, plus the naan wasn't what we'd ordered. We've been very good customers of yours for many years and ordered from you nearly every weekend for years. All I can say is this will be the last time I'll be ordering from your...