Pizza Lodge — Restaurant in St Helens

the food - good. The experience - poor! The online system allowed the order of pizza using a deal and also a garlic bread. they didnt deliver the garlic bread saying the deal does not apply - only one deal possible. When challenged, the driver didnt care and the guy on the phone said his boss said so, so not possible to have the deal. why allow me to add it to the order when you will not deliver??? also there was a charge for using paypal. Thats unheard of!

eventually, they fulfilled the order exactly as I made it. They need to fix the website to reflect the deals they give.

The food was decent. well made. cant complain on that front. all three stars...

Have been ordering for years and been great. Last few months awful waiting over 2hrs for delivery then wrong food and missing items last night was the last time 2.5hrs then missed some food had to phone twice and then delivered another 1.5 hrs later....almost 11pm for food ordered at 7.30pm and then found hair in the curly fries my daughter videos and sent it to me.. disgusting will never. Order from here again. Look just above pause sign you can see the hair...

i would not recommend Pizza Lodge at all horrible customer service the man on the phone was absolutely rude to me my food has come cold and missing garlic cheese bread. he said he would send the garlic cheesebread which they have. but the customer service was disgusting it doesn't matter if i live close or far from the restaurant if my foods cold its cold and i was stupid enough to pay cash. Wouldn't...