Roost at 113 — Restaurant in Stockport

Had a really sad, inexcusable experience at Roost on Saturday evening. My partner, son and I came here for an "early bird tea". Deliberately booked early (5pm) to avoid the evening rush and knowing we had a teething toddler in tow! We decided to order little'uns food first as he was hungry and we fancied a glass of wine before eating. Bambino had a minor tantrum, as they do when hungry and teething, but thankfully nothing that wasn't solved with a couple of toys and his delicious food then arriving. Sadly, the latter didn't happen before I was put on the brink of tears by the snooty barman/acting manager throwing a bunch of disapproving looks and raised eyebrows my way, and underbreath comments to his colleagues before turning the music on and up, presumably to drown out "the little devils" short protest. Let's just say, we were made to feel very unwelcome very quickly, decided not to order food and let our toddler finish his meal before swiftly leaving. We actually took the time to raise our grievance with the manager upon leaving - his nearby staff quickly jumped in to defend his attitude, and whilst he was quick to insist we must have got the wrong end of the stick, he made his feelings pretty clear by protesting that our little boy was "nowhere near as bad/loud" as some of the kids they have in. I think his efforts to redeem the situation backfired pretty quickly in one passing comment.

I'd also mentioned the fact that upon ordering the kids pizza I asked which 3 toppings were included (assuming the more expensive ones on the menu would be excluded). The waitress responded we could choose any... after the meal were hit with an extra £5.50 for 3 toppings.

All in all - a pretty dire evening. 25 quid for a couple of drinks, a kids pizza, and being made to feel like sh*t by a bartender who frankly should re-evalauate his choice to work in the ("child friendly venue") hospitality sector. Bartender concluded with a quick "sorry toy misunderstood and hope you'll be back soon then".

My partner and I used to come here lots when we lived round the corner - food and service never disappointed. We won't be back again, the experience ruined our evening and tarnished our memories of what was once a fab little...

Good food but terrible service. Took my family there, a party of seven, on Sunday 30th April. My pizza came first and I had to eat it by myself because everyone's chicken came 20 minutes later. I waited for 10 minutes before eating, thinking the other dishes would soon follow before I asked a member of staff how long we could expect to wait. With no apology and not even a hint of understanding, the member of staff informed me that "the food is served at different times, we can't do anything about it", and said the chicken would be another few minutes. So I ate my pizza and finished it before my family's food came 15 minutes later. Even then my little niece's food wasn't served. We again waited another 10 minutes for her food to come but nothing appeared. So I approached the manager and explained my concern and asked why the food can't all be served at the same time so that everyone can eat together, as is the usual practice in restaurants. It was again explained to me, as if I was a simpleton, that the food can be served at different times (as if this was an appealing and unique feature of the place, an edgy, exciting new approach to contemporary dining). I again explained how there was a 20 minute gap between my meal and everyone else's and now the child's food hasn't arrived after a further 10 minutes. She said she would go and see what was happening. A waitress returned shortly after and said they had missed the child's order and would have to take it again. Another 10 minutes later, my niece's food arrived. 40 minutes after my pizza was served. Upon leaving, there was not even the vaguest apology. Much to my chagrin, my mother left a very generous tip too. I hope they don't take that as validation of a job well done. Atrocious service. I would not return, especially not knowing whether I will be eating at the same time as my wife and family or whether we would have to take turns eating our meals. Why can't the food be served at the same time? Is this...

I took my wife and kids on Mothers Day. There were pro's and cons, the cons unfortunately won My wife ordered the Beef Roast Dinner. The Beef was cooked really well. lovely and pink. I ordered the chicken, and got 1/2 a chicken, which was OK. nothing to write home about, dispite these guys having chicken based menu What we got With the meats was pretty poor. The cauliflower was cold, the potatoes were nothing special, and the amount of gravy offered was really small. I admit I could probably have asked for some more, so partly that's on me. The main part of the plate was a huge helping of leek, and peas. loads of it. and it wasn't great. The highlight of the meal came with a double edged sword. I'd ask you to have a look at the menu, it appears that there is a wide pizza section, detailing costs, and confirms cost for additional items. Below this however is what appears to be a separate menu for build your own. £9.50 - upto 6 items. the price didn't make sense considering the cost of the pizza above, but "additional items" cost appeared to be linked to the section above - and this £9.50 was a flat fee with upto 6 items. We were wrong to think this. My daughter ordered a pizza with BBQ sauce, chicken, feta and olives. it was, to be fair blooming lovely. its worth stressing, it really was a good pizza! However when the bill came it had cost us over £20!! we discussed with staff at the time of paying, and they disagreed that the menu was misleading - they did however remove the cost of these items from the bill as a good-will gesture. they were clearly not happy about it though. Before we got the bill, we were saying we would defo come back, but stick to the pizza, give the roast a wide-birth. after we got the bill, (and although the dispute was resolved) - I really don't think i'll be going back. Its a shame, nice looking place, good pizza. just very overpriced, and...