I have visited here on numerous occasions, I normally don't review but feel I must after last night 1st may as I wasn't happy. Upon arriving being a disabled driver I found the designated parking spot by a non blue badge holder. Upon entering the building the bar staff a lady in black t-shirt & pony tail asked if she could help.i gave my order all to usual standard I informed her that there was a large new jaguar car parked in disabled bay and not displaying blue badge. This wasn't acted on or seemed to bother her. I suffer with severe mobility problems after a stroke I had to park as far from entrance as I could off as it was only available space left. There were a group of gentlemen outside I presume it belonged to one of them none looked disabled as I looked when I left. The food I had mixed grill was dry, the other bar staff lady was very nice and older lady she is always very helpful and pleasant. I shall return but probably not for awhile I felt let down as a disabled customer as the younger lady must of thought I'm not saying anything to the jaguar owner in case they left this service is disgusting disabled bays are there for a reason for DISABLED people I live in Gatley this is terrible for the pub and needs...
Ā Ā Ā Read moreWe came here a couple of weeks ago, it was a Friday evening begin of July , we stood at the bar for 15-20mins waiting to get served, we eventually got served , by young lad , who was also serving someone else at the same time (obviously a regular) then left us to then look for the card machine, that another member of staff needed , Eventually 10mins later getting our drinks we sat down with friends , We then went to bar again later in the evening to get large round in , again stood there waiting , 5 staff on not that busy but again waited & waited , we were right in front of main till front of bar , this time the young blonde girl seemed to be ignoring us and serving all the young lads that came to the bar 1st !! Just feel if your not a regular your not that welcome , Several Tables full of glasses while staff...
Ā Ā Ā Read moreMy wife and I have recently started to frequent the Horse & Farrier however after the reception we received on Wednesday 22nd May we will never return.
On arrival we were met by a lady, donāt know her name, however can best be described as middle aged with long hair bleached and fashioned into ringletsā¦.. you will know who you are by this description!
You are the rudest person we have ever had the displeasure of meeting, rude and abrasive and possessing zero service mind.
Ok we can always have a bad day however donāt bring this into the workplace because you are the face of the business.
My advice is try to attain a brighter disposition and enrol on an intensive course on customer relationships and good manners.
You have lost a new customer, we are going back to the Red Lion Cheadle where the staff...
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