Trattoria D'Agostino — Restaurant in Stockport

I've not rated the food or the atmosphere as we didn't get that far. We made the effort yesterday to visit the restaurant to check it would be ok/appropriate if we brought our 3 month old baby and that we would have room for a pram for her to sleep. As we are conscious that this isn't always easy etc. We were told this would be fine and my wife even showed the pram so there was an idea of size - therefore we knew which table was planned for us. My Dad turned up first and was allocated a different table - when we arrived we were told that the original table now had a table of 6, and that our pram wouldn't be able to go where the new table was which was an important reason for going in the day before to check. This was very frustrating given we had made the effort to check.

The person we spoke to blamed their colleague but was not sorry in any manner whatsoever. Im not sure we even got any apology. The colleague came out to try and help but basically there were no options available.

We therefore had to leave and find somewhere else.....in the rain. Whilst we try and spend our money at independent local businesses, we opted for Gusto where we had a very friendly welcome and great service.

It's a shame, because we were looking for somewhere to be a nice local independent Italian for us to go to. But we won't be bothering...

Bland beyond belief! I ordered gamberetti pasta... I was suspicious when I could only hear the 'ding ding' of a microwave and no sizzling of a pan. The dish arrived piping hot, served with lemon and courgette slices. It tasted of absolutely nothing! There was no way I was going to sit there ( listening to annoying background music) and enjoying what was presented. I motioned to the young waitress, relayed my complaint, and also to the chef. When asked what was specifically 'tasteless', I replied 'everything on the plate'! ....which was the truth. Seriously.....dismal

Ah...and to respond to the owners response... I didn't 'run away', merely 'sauntered ' at my leisure. The only other table of 2 were eating colorless pizza, and made no such remarks or complaints regarding my reaction I'm certain. You stoop very low fabricating such lies. And empty ridiculous threats make you look more of a loser than before......You sad person

🤣.. You changed your unprofessional response! Does this mean I should no longer fear your pathetic threats of 'sending the family ' to me? 🤪 And no such worries ...I would never return to such an unpleasant sad place. ( And there IS a microwave!...ding...

Unacceptable waiting for my food to be delivered, I've ordered a Pizza and Ive been asked if I was ok to wait 1 hour for the food to be delivered and I was fine with it. It was 6 o clock pm at 7.45pm I haven't still received it so I call them back and they said my food was ready and they're waiting for delivery driver.. ok I wait.. at 8.45pm no food has arrived yet and again I call them, they says that my food is with the driver about 2 minutes away from my home.. is now 9pm and no food has yet arrived. just be honest guys and tell me right away that you have too much work load or whatever happens in your kitchen but don't let people hungry and waiting for food that is not arriving.. at least I'm now expecting a very cold dish when it'll come .. if it will. It actually have just arrived whilst writing this feedback.. the food is really cold and the pizza is wrong... I've ordered a Puttanesca and received a mixed mushrooms spinach thing .. and definitely not looks like an Italian one.. said from...