After reading all the great reviews I was really looking forward to our first visit... Unfortunately it wasn't all that!! Don't get me wrong, it wasn't horrible but when I see an average rating of 4.7 I'm expecting great things or at least great food! I'm still a bit confused actually but that may be my age catching up on me... The two young ladies that served us, were pleasant enough, polite even which is not guaranteed in this day and age Unfortunately... We were pretty disappointed at the non alcoholic drink options my wife had an orange cordial and water which is what it is and me a pineapple juice which looked like I had just emptied my bladder and the temperature of it was very similar... Probably the worst pineapple juice I've ever had... even stealing my wife's ice didn't help much.... I would hope they will give some thought to adding a few non alcoholic cocktails to the menu. So my wife had the crispy miso seitan taco which was pleasant enough, it wasn't that crispy, and we felt for the money they were all lacking garnish which adds to the overall freshness and flavour of each bite. She had the Baja cod taco for her 2nd and again it was ok. I had the Korean Pork Belly which was the biggest disappointment for me personally when eating pork belly I want it to be juicy and the fat to melt in my mouth but it was overcooked dry and chewy, maybe the chef knew because it was swamped with sciraca sauce I could not taste any other ingredients even squeezing half a lime on it couldn't help gandhis flip flop.... The 2nd I had and by far the best was the crispy duck not sure I tasted scotch bonnet marmalade but it was fresh, zingy and well cooked and delicious... We shared my 3rd sesame and ginger king prawn, The prawn I would suggest is a brought in generic product, not very tasty and slightly overcooked again seriously lacking a bit of inventinvous and flavour... also shared the crayfish filthy fries which were probably for me the most underwhelming thing we ate, apparently parmesan cheese tastes and melts like mozzarella because thats what we had on our fries no flavour and for £6.50 definitely not worth my money... My confusion is still about, so maybe not my age but the way the food is brought to your table I wouldn't of thought 5 tacos and some fries would be hard to serve at the same time but my wife had her 1st taco served and eaten before we got 2 more then a random amount of time for one and then another and our fries came well after the tacos were eaten..... Just seemed a bit disjointed.... They were not super busy so yeah still confused... Room for some improvements...
Read moreHad a table for 2 booked for half 7 on a Saturday night to celebrate our anniversary. I tried to call to say we were running a little late but there's no phone number online anywhere.
After arriving only 8 minutes late and being shown to the table, there was no urgency from the staff to take our food order, until at 7:55, a waiter came over to apologize for an error in the booking system, that someone else had booked our table for 8:45, but to say that we should still have time for food. This made the whole meal feel rushed and stressful.
We ordered and the food came pretty quickly, but mid way through eating the same waiter came back at about 8:25 to say we needed to move to finish eating at the counter (55 mins in). This was completely unnecessary as we would clearly be finished in 20 mins, and there's no way we should be expected to move under an hour after arriving, mid-mouthful, for other hypothetical customers not in the building.
And then after we did finish the staff showed no urgency to clear the table or offer the bill, so why come over and hassle us?!
As it turned out, we were done at 8:45 anyway, at which point there were 6 free tables and no customers ever arrived ... Upon raising this issue, no members of staff showed any sincerity or offered their apologies. Instead they tried to say we hadn't read the booking properly. The booking certainly doesn't say we had to move after 55 mins, and if you look at Resy, it actually says tables after 7:30 on Saturdays get two hours!!
All in all service was a real shame because the food is great, but next time we'll go somewhere we aren't stressed and hassled...
Read moreI ate here numerous times before it closed and the food and staff were great and I couldn't wait to go back after reopening again. However, I won't be going back again. The portion sizes are even smaller, although they are already small anyway. I always got the pork belly which was unreal and this time it was a shadow of its former self. The meat was a slice rather than chunk of belly pork, there was no apple and no sauce which is what makes the dish. The loaded fries were smaller and didn't have a lot of taste and had no seasoning. I ordered 2 side sauces, I received one which was half full and they forgot about the 2nd, I had to ask for it and when it came it was full, which was good. The food came out and we didn't have any of the complimentary sauces you'd usually get or knives/forks etc. We had to ask for these so had to wait before we could eat as the taco broke into a million pieces when picking it up to eat as finger food. It took ages for the food to come out and the margarita was tiny, you didn't get much for what you were paying for. Safe to say I won't be going back, which...
Read more