Starbucks Coffee — Restaurant in Surrey Heath

If I could give these guys 0 stars I would. Possibly the worst service I’ve ever received at a Starbucks! At about 1pm today there were 5 people waiting for their drinks to be made. Callum was the staff member making drinks whilst Kirsty and Harriet stood in front of the till chatting. Whilst they’re chatting there’s another girl that can see we’re all waiting but is just taking her time filling up the ice. Now this is something that wouldn’t usually bother me had Callum not have literally held my cup (I knew it was mine because it had a mobile order sticker on) and chatted to them - not whilst making my drink might I add, just chatting whilst holding the cup. I assume Kirtsy and Harriet aren’t hard of seeing, so were fully aware of the 5 customers waiting for drinks and just didn’t fancy helping. I find it hilarious that the last Starbucks I went to was in Disney World and they have 4 members of staff covering 200+ orders an hour, yet these 4 members of staff can’t even handle 5...I guess you really don’t get the same kind of...

We visit every Saturday whilst our son is at Explore Learning (also based in the store) and have been impressed so far. The sofas really need reupholstering, but the chairs and tables are in good condition, it's usually clean in there and we've only ever had one bad hot chocolate there; the rest of the times the drinks have been lovely. A warmed pain au chocolat is also welcome if we haven't had breakfast! Looking forward to our relaxed, child-free Saturday mornings now and better weather so that we can get some sun outside! It seems very popular and of course lots of free parking nearby!...

I don't know how you can make a latte not seem like a latte at all, but somehow these guys have managed it almost every time I've been. There was no foam, hardly any milk.. it's just a regular coffee.

Other branches like Bracknell and Fleet make proper lattes with lovely foam, plenty of milk and it's an enjoyable experience.

The coffees at Camberley may as well be from a roadside diner. Either some genuine interest in what you're doing, or some staff barista training...