The Bear — Restaurant in Surrey Heath

Went in with my wife and two other friends Greeted by a man who I think was the manager My friends wife really needed to sit down as she had back pain so I asked if she could sit down at one of four empty tables that had been reserved He said no they will be here in five minutes I said she will move as soon as they come in He said no He saw my friend was in quite a lot of pain No apologies, no help and no thank you when I paid for our drinks. A guy sitting at the bar drinking noticed what he said and just shook his head in disbelief and said that’s disgusting. The only tables were outside in the cold so we had no choice but to sit out there I Went back in 30 minutes later to return our glasses and all four tables were still empty No concern or apology, nothing at all. If you are the manager then I suggest you take a lesson from the very courteous young lady that was working behind the bar She was friendly and helpful and had an understanding of what hospitality means Terrible way to treat your customers and won’t be returning...

amended

Please disregard the below comment, as everyone else in my family came down with the same issue lending its self to be a viral infection and nothing to do with the food.

I am gutted to give such a low score because the following was positive:

Friendly staff Welcoming atmosphere Helpful attentive service

The reason for the low score is that the time taken just to provide three open sandwiches was long. (A niggle not to much of a problem but a warning sign of what was to follow.)

The main problem is that I wright this review at one am, after successive vomiting and fever, brought on by food poising.

It was the only thing I ate today and by the time I was back to my house (2 hour drive away) I knew this food was going to be a problem.

My overall review, is great little pub, probably good, I imagine I was just unlucky, but I am hoping this review will cause them to review their food storage methods and kitchen hygiene processes.

Now I must go back and continue my...

Nice English pub that needs a bit of deep cleaning, the prices are reasonable, but the smell when you enter is not good. This pub is in one of the most popular and prestigious area of the Camberley shopping area, and in my view it needs to be cleaner. The location is perfect for seating down and "people watch", and get some sun (when there is sun of course:)) I have not had any food there yet, but they do advertise that they use "local products"- Local products need a clean kitchen to be at their best, so I hope the kitchen is cleaner than the rest. I like that beer is cheap, and is defiantly better to have a beer than a coke or juice. Two half pints of beer cost you £3.60 and a coke and a J2O will cost you £4.60.... so go for the beer :). They do have lots of board games to borrow and my son and I had a good go at "Logos" and it was fun. Is an old one, but easier than the...