The Horseshoe — Restaurant in Tandridge

We arrived 5 mins before our booked time to find another couple eating at the table number we had booked and always book. No reason given as to why they did this. They stopped serving the only herbal tea I like to drink = camomile. The table surfaces are always a sticky mess because since Covid they spray them with disinfectant now that melts their table varnish - they still haven't worked out how to solve that yet with either using a table cloth or removing their vanish and painting their tables rather than spraying them with varnish melting disinfectant. They do not know what a butter knife or a cake fork is (you try spreading a little sliver of butter (which not long ago used to be a small mini-packet of butter) with a whopping great dinner knife or eating a slice of cake with a whopping great big dinner fork.

When busy the table service is v-e-r-y slow (people book tables in advance, if they know they will be busy, bring more staff in?) I also warn people that they do not understand the concept of a salad with no dressing on it. If you don't want it smothered in dressing tell them you do not want it to be covered in tonnes of lemon juice instead of dressing. They seem to think that no dressing means cover it in lemon juice (and if you are really unlucky, the obligatory coat of pepper in it as well - look, if I want to add a shed load of pepper to my soup or salad, put pepper on the table and I will add it myself to my own taste preference (not that I want to).

The desert which was meant to be the birthday ice cream sundae, set for 6 people for the first time ever came severely reduced in size, and barely and really didn't feed the 4 of us, also missing the sparkly tinsel sticks I used to collect in them, which they then told me they have stopped putting them in anymore (no reason given to me as to why this was stopped). Now I realise I have always asked for them to leave out the mountain of spray cream and the marshmallows from the sundaes, but until this time they still provided enough ice cream and contents to feed the 4 of us sharing the desert. They couldn't even stretch to 4 strawberries this time so we couldn't even get a strawberry each. Only 2 months earlier (July) I got a mountain of the same desert double the size. The ladies toilet floor was swimming in puddles of water.

The prices here are NOT cheap, ours was around £95 for 4 adults (and that was including the free birthday desert offer for all of us). For their prices I expect at least well cooked food and decent portion sizes. I got neither. I have been coming for many many years and have slowly watched both the quantity of portions and quality of service and food go ever so slowly never endingly on a down hill slide. The fact that they are busy and have a lot of customers still makes me sad because I can only think that people are more content than they used to be with sub-standard food, service, and quality. I almost cannot find anywhere decent to eat anymore. I say almost because surprisingly after many years absence I have returned to Toby Carvery where the food potions are generous and tasty, the service fast and the prices cheap (just don't go at weekends and during school holidays and it will be okay) and no I don't work for Toby Carvery and I am not affiliated with them in anyway but that is where I will be eating out from now on. Good-bye Barons Catering Group and good-bye Horseshoe pub in Wallingham. It was good when you were good but now it's all...

Came here for the first time on Saturday 2nd August for a meal with my fiancée as it had been recommended.

We was greeted at the reception by Megan who was lovely and accommodating and showed us to a table that was wheelchair accessible and we sat out the back in the conservatory area.

We had 2 servers over the course of the evening and they were Rosie and gracie who were very attentive and friendly throughout our stay.

We shared 3 starters and they were really nice, we had salt and pepper squid, tigar prawn lollipops and the Malaysian chicken satay skewers.

We ordered a bottle of chardonnay which was very nice to accompany our meal and then we both had mains which were both the cajun chicken and ribs combo. The chicken was juicy and tasted fresh and the ribs were very meaty and you did not have to chew it off the bone to get any meat. The fries were nice and we both really enjoyed the corn on the cob, they had some spicy dusting on them and were awesome!

For dessert my fiancée had the biscoff cheesecake as it was vegan and she has a dairy allergy and it was nice and sweet. I opted for a rusty nail cocktail which was garnished with some rosemary.

The disabled toilet was easily accessible and was spacious and clean. After dessert we had a nice bottle of malbec to finish off the evening and my fiancée also had a vegan caramel milkshake.

All in all, we had an awesome night out with good food and drink and amazing servers.

We are both looking forward to coming back again and we saw a few other mains come out that looked really good so we are both looking forward to trying those in...

We were meeting up with an old friend and wanted somewhere where we could eat good but food without the formality of fine dining and where we could relax and chat. The Horseshoe fitted the bill perfectly. We turned up for lunch at 12:30 mid week, and already the tables were filling up. We were welcomed straight away by the front of house staff, who were friendly and we'll organised. We didn't have a reservation, but we soon gathered that none of the other diners did - it's a place you can go to on impulse, although weekends may be different. Although they were busier than they expected, we did not have to wait too long for orders to be taken or food to arrive. We thought the food was good value and we'll presented, and can particularly recommend the seaman's special, the bubble and squeak (served in a pan, with an egg on top, and with an option of additional ham) and the excellent tiramusu-influenced dessert, which would have been equally at home in a more expensive fine dining setting. The parking is at the rear of the building, and whilst there were a few free spaces when we visited, it is likely to fill up at weekends. We would definitely...