Ali and her team are very welcoming and accommodating. Several times we have come here now and asked for recommendations for vegan or decaffeinated drinks and Ali will make drink suggestions on how to recreate some of the drinks that aren't decaff due to coffee mix or vegan due to syrups. She is very friendly and welcoming, exactly the kind of store manager you want in your local store! She also makes sure her team understands when there is an allergy and prompts equipment changes as soon as you've ordered. We are very appreciative of...
Read moreThe other day I went into costa because I always go there (that will be my last time ) I was in the line waiting to be served and the person in front of me was ordering their drink .a girl took her order whilst a man was blowing his nose it come to my turn to be served and I ordered my drink the man was like what can I get you I said nothing because you have just blown your nose and not washed your hands he looked at me...
Read moreNormally really love this place but after being humiliated in front of all the customers waiting for their coffee and spoken down to about signing the back of my card (which I take responsibility for) by a woman short blonde hair no fringe, I already had my hands full trying to hold my toddler and a woman offered to buy my coffee out of sympathy. Maybe it was a bad busy day for them but no one should be...
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