The Ship Great Clacton — Restaurant in Tendring

Honestly an overall awful experience, I'll break it down.

Service - the waitress we had was incredibly rude, argumentative and hostile. She not only got our order wrong, but argued what was actually said when we corrected her. The manager(?) who was wearing a red jumper had a face like thunder, very grumpy. One of the children in our party was the -last- to be served, she was sat waiting for food despite 13 other meals being brought out beforehand. And when it did come out, her potato's were cold. Not only is this absolutely disgusting service as the child was left without whilst everyone around her had their dinners, it also meant nobody was willing to eat their food as eating while a 5 year old child is left without is heart-wrenching. When we asked the waitress how long it would be for the food to come out for the child, we were given a snappy, rude and overall blunt response. This alone was enough to spoil the experience despite everything else added.

Cleanliness- the glasses we were given with our drinks were disgusting, water stained and with pieces of dirt attached. Mine and another member of the party’s knifes and forks were filthy, mine personally came with pieces of black dirt stuck to them, what this was I don’t know. Nor would I like to know. It was simply proof that they had not been cleaned at all properly.

Food- The roast dinner quality was appalling. The Yorkshire puddings were flat, soggy, and undercooked. The roast potatoes were hardly enough to be called roasted, they were cold, pale and hard. Barely cooked. The meat was over cooked, dry as a boot and overly salty. My experience personally was with the gammon and beef. Wherein I only received a tiny amount of gammon anyway. Two of our party requested to have their gammon switched to turkey as that was added to the options shortly after we ordered, however we were told that one of them could not be switched as "it was already put in" whereas the other was switched. This raises the question as to what it was put in that the other hadn't? The stuffing on the dinner was probably the worst I've had. Overly hard on the exterior and cold on the inside. Overall the quality of the meal was absolutely atrocious. The plates came out piping hot despite the food itself being again, dry and cold. This can only be due to the use of a microwave. The meal can only be compared to that of a secondary school dinner, nowhere near that of a pub roast which is what we were all expecting.

I can wholeheartedly say I will not be returning and would warn others to avoid as well. The prices are high and the quality is low. Save yourself the hassle and...

We have attended this pub today there was 14 of us and it was utterly disgusting from the service to the food! Firstly they served all of the plates of roast dinners and left one of the kids ones my 6 year daughter waited 10 minutes after the other 13 meals came out for her meal to come and it was cold the potato’s were cold on asking where her food was all I got was a “it’s coming” not a single apology for her having to wait, Im sorry but kids should be served first!

About half of the roast dinners were awful the beef was tough and full of fat barely any meat the gammon was really really salty I love salt but that was a joke and the potatoes were still white and solid in the middle not even nearly cooked, Yorkshire puddings were flat and soggy, vegetables were hard and stuffing solid!! Clearly the chef loves a good old microwave!!! We ordered two sausages and chips for two of the kids and they only gave them one sausage each after asking for the second on it was out piping hot in a minute (clearly microwaved)

The staff didn’t care if you enjoyed your food and the management cared even less, made you feel uncomfortable to even say anything I’ve never known a man to be so unapproachable and we were given stroppy answers they cannot take negative feedback.

We paid £55.00 for a round of drinks and we were given dirty glasses for the kids so had to send them back and just ask for a straw for their drinks. We didn’t even stay for desert the meal out us off enough we also felt uncomfortable and unwanted in the restaurant like we were...

Visited the ship inn last week with my family. Never in my life have I ever been to such a terrible place! Don't let the look of the place fool you, from the outside and inside interior. First of all five of us got very very sick from the food which seemed so promising from the menu. They tried to give it some kind of superior feel to it but when it arrived to our table looked like dog food and what I imagine it to taste like. My husband's stake also appeared to be rotten! We send it back then when it returned it seemed to be the same piece. Despite him not eating it he was still Ill from the starter he had. So already I'd say avoid the food at all costs but then the atmosphere from the owners was horrific. We were there with with our three children and we could hear the owners screaming and hollering at each other in the front of house, and the way they spoke to there staff was embarrassing. I'm very surprised they had anybody working for them after the way they treated them in front of members of the pubic. Being a manger myself I would never dream of speak to my team members like that let alone do it in front of house. We left before seeing the desert menu as we were so embarrassed and didn't want our children round that sort of place. We ended up getting ice cream from mc Donald's on the way back which was much better than anything...