Suan Thai Restaurant — Restaurant in Test Valley

2022 this lace goes from strength to strength and I love it. The Pad Thai is perfect and I can never resist!

2019 Love this place as the staff are attentive and it feels authentic. We are blessed with two Thai restaurants to choose from in Romsey but personally I like this place the most. You get a really friendly welcome, prawn crackers complimentary on the table and a good, varied menu to choose from. Recently returned from Thailand and I can confirm that the food is close, not as spicy as it could be but I do like my food hot. Good wine selection and a few Thai beers that I am told are good too. Really nice dining experience at sensible prices.

Returned here in December 2021 and I'm, sorry to say it was not the best experience. Great food, that's no difference, but the service was difficult. Maybe they were short staffed but it was a long wait to get served before our main order and an age before our sweet. In fact we ended up having to flag staff to serve us. But hey perhaps they were short staffed. My most disliked thing is the staff saying the cost of the meal out loud. This was a gift and to have the price, which was high, said to the entire table not appropriate. My guests do not need to know how much the charge is, I can read and know that's enough. But they said the cost to the table about three times, and it embarrassed my guess who started to want to pay, which was not the point of a gift. Also I may be a woman but I can pay a bill, and book a table, they kept deferring to the only man. Taking no notice of my saying I had booked and only hearing the man, then the bill being passed to the man and not to me who had booked the table. Small issues but a bit like buying a present and the person getting the gift being shown the receipt, nobody would do that. So great food but not great service, a bit chaotic, I can firgive that as it is so beautiful - but I wouldn't book here if I didn't want the entire table to know what I...

Edited based on the owner's reply:

Terrible food and super expensive for the quality. All the proteins were way over cooked, dry and bad quality. Wouldn’t mind paying the price if the food was good, but literally everything was bad.

The owner claimed we did not order a single chicken dish, but actually we ordered TWO. We ordered CHICKEN tom yum soup and CHICKEN wings to start. Soup mainly tasted of MSG with super dry chicken and the cheapest mushrooms you get not to mentioned gross and will never be used in a broth in Southeast Asia (I understand if they charge that price with oyster mushrooms). Wings were super dry, tough, and only 3 small wings in total...

The duck curry was mainly veg for £17, duck was grainy and definitely overcooked. The curry paste was definitely store bought paste. The sea bass did not smell fresh, overcooked, £22 for a small piece of sea bass of bad quality is a joke. Also weirdly they used thickly sliced red onions in the mango salad with the fish when the dish should be with shallots, but I guess that's a way to scam customers. We ordered sticky rice which was £4 per portion, but so was the jasmine rice which the owner claimed to be cheaper but it was the same price at £4 so he is a liar…

£80 for 2, 2 starters, 2 mains and 2 rice, 1 beer, 1 lemonade and 1 bottle of WATER for extremely bad quality food. We did not ask the food to be remade because we were hungry and the dishes will still be disgusting anyway so we did not need more of them. Be careful of tipping (we tipped hadn’t realised they already charged gratuity)

The restaurant was extremely cold, even after an hour of being in the restaurant, with other...

My partner and I decided to eat in at Suan Thai just a couple of weeks ago. We'd like to share our experience in the hope that we can save a few people the hassle of being ripped off by this restaurant. To start with, the food was nothing special like people keep saying. We found it extortionate and totally not worth it, in my opinion. Before our food order, we were asked if we wanted some complimentary prawn crackers. A bowl of six measly prawn crackers arrived, only the white ones were nice and edible. The brown coloured ones were chewy and peppery. As it goes, these were not actually complimentary they were in actual fact just under a fiver. This is where we started to get caught out by Suan Thai. Drinks were overpriced, £8 for a bottle of beer. The service was slow and chaotic, which added to our disappointment. When it came to the bill, a cheeky so-called "discretionary" 10% gratuity was added onto the receipt which we find scandalous. We only noticed when we left the restaurant. Please be aware of this if you decide to eat here, because you will not be asked if you want to pay them a 10% tip, it will indeed just be added onto the total bill without your concent. For 2 people, our bill was just over £100. All we had was 3 beers, 3 malibus, 2 starters, 2 mains and like I previously mentioned, the food was nothing special. In fact, my local Chinese takeaway on the high street is a lot nicer and better value. I will not be eating in this sly, sneaky, overpriced, overrated kip of a...