The Shish Meze Bar - Rickmansworth — Restaurant in Three Rivers

Phenomenal family-run/family-owned restaurant. Food, service, and cleanliness were impeccable. My family and I have traveled to many places around the world, and after my first visit, this was definitely in my top 2 Turkish/Mediterranean restaurants ever, and hands down the best one I've been to anywhere in London.

Food was authentic, delicious flavors, and came out hot and without delay. There is pita service (including dipping sauces), which tasted freshly made. We ordered the falafel and shish chicken platter, which was huge. The menu describes it as a platter for 2, but it could easily feed a small family. My toddler especially enjoyed the chicken wings, which had a fantastic char on them.

Service was fantastic, and our server (I think his name was Bashir?) was extremely attentive and kind.

One odd thing--when we asked for the bill, we just were told the final amount. We didn't get an itemized receipt to review the charges until we asked. They provided the receipt, it was just a bit of a strange encounter. Knowing this, we'll be more upfront about insisting on the receipt before payment in the future. Hopefully it was just inadvertence and not just regular practice.

Overall, had a great dining experience and definitely...

What can I say, first time visit to this place. Was very noisy, music too loud, kids being loud, and people raising their voices to be heard over the music/kids. Ordered our drinks, when they were delivered to our table, the waiter managed to drop them on the table, we were quick to move so none got on us. When my meal arrived I was horrified to received a bowl with cubed bread and chicken with a huge amount of greek yoghurt slapped on the top, a quartered tomato and a chunk of light green pepper. This is meant to be a meal, no veg/salad or rice with it, like a child had made it. I couldn't eat it with that amount of yoghurt and butter on. My wife's meal was good. Upon paying the bill, they tried to charge me for someone else's meals 3 times, until I pointed out that we only had the 2 dishes a bad tasting wine and a coke. The couple who were seated next to us had the same dish and were very confused to its make up too. As I said first time here, will be my last aswell, overpriced, weird food presentation and tried to rob me...

If I could give zero stars I would. Despite the food being nice, it's no consolation for the terrible attitude of the owner.

We had been once before and bread was complimentary. On this occasion, we received billing for it at which point I questioned the charge - this was not on the menu, nor was it explained to us it was chargeable. Once questioned with the waiter, I asked to speak to the owner for further clarification. As it was clarified he proceeded to tell me: "I own half of this parade and we were the first people to complain ever"; "my business partner is Gujurati"; "You only ordered one chicken kebab to share, tap water, and bread". All of which are completely irrelevant to the point I was making. He became noticeably aggressive and audibly louder for a restaurant that was completely empty on a Sunday evening, which was mildly amusing.

We were made to feel like second class citizens which is definitely not what you would expect from the service industry.

Disgraceful owner and will never go to eat...