One of the most bizarre experiences that I ever had! I would not recommend wasting your time there!
One of the staff who claimed that be a owner after waiting half an hour on a pint (which I never received) when I asked her if she remembers my order in a polite manner, but she brutally and in a very rude/savage manner, front of all other customers shout loudly and said: if you don’t like it go somewhere else! I could see they serving other customers but only delayed my drink! I was so embarrassed front of my family and friends, when I confront her in private and asked her the reason, instead of being civilised and explain, she decided to ignore and turn her back on me! She repeatedly said to me GO SOMEWHERE ELSE! It was one of the bizarre moments of my life. Never experienced such an attitude in a bar/restaurant! Never been rude to her and tried to talk her calmly but she was a...
Read moreLovely cozy pub and the staff are lovely, friendly and cheerful. The only issue is that they charge you a 10% service without telling you or having it wrote down anywhere on the drink menu. When I walked in I was told to take a seat anywhere and I only ordered 2 standard beers no food. The bill should of came to £10.60 and was charge £11.66. I don’t mind paying a service if I was told or given a receipt but I wasn’t. I asked the gentleman why I was charged and he says it’s a service charge as it’s table service only but if I went to the bar myself I wouldn’t of got charged. Yes I was given a refund of my beers which I didn’t want as I was trying to say it’s the principle of you not telling us and not just secretly adding it on without us knowning. If you are going to do this please note this on your menu or tell your staff to...
Read more10/10 perfect pub for a perfect time! I enjoyed all service, food and drinks. This pub has waiters, who are all lovely, particularly George, they make you feel very welcome and happy no matter what mood you came in or where you came from. The food is delicious no matter what time of year, and great live music. The portions are perfect sizes always leaving you full. Once you tried the food, you’ll want to come back for more! The drinks are always great, with too all the drinks a kid would love. It always has a nice vibe, and you never feel alone. The location is perfect, with many shops in Altrincham and a great atmosphere.
We’ve been coming for 7 years and it’s always been our favourite place, for kids and adults. And the beer is delicious, great quality overall....
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