Costa Coffee — Restaurant in Trafford

We came here for a quick toasty before going to an event. There was one girl working behind the counter (blonde pony tail incase her manager sees this). We were stood waiting to even be acknowledged and she was purposely ignoring us as she was looking round behind us while prepping some faffy drinks. Never acknowledged us at all, not a single word or eye contact, nothing. We were stood about 10 minutes to pay for our toasty .It wouldn't have taken much to say "just a minute" or something. If we weren't in a rush we would have gone to the pub nearby. After an age another lass came and served us. The place was not busy and we were the only ones at the counter waiting. The toasty was delish but they always are from Costa. Service here...

Absolutely disgraceful.

We love Costa and would always choose this over any coffee shop. Went today and gave our order, the girl on the till couldn't find what we wanted and broke the order down costing us more and we had 3 iced teas.

When we said about the cost she removed one of our drink. This was very nice of her however, after a long wait for ice tea they arrived warm and the ice cubes melted within a couple of seconds.

We sat and decided as we had already had words with the staff about the price we wouldn't bother going back up as we felt this was probably done on purpose as we complained about the error in price!

Really not impressed with the staff here at all. Sorry but you need...

Been there three weeks on the bounce. The same staff have been there. Talk about slow. WOW! Took over 25 mins for three hot drinks, no food again. Same as previous two weeks. People were finishing the hot food they had ordered before drinks arrived. Paid for large, got medium. Could not be bothered debating as would have been another however long. Seriously the worst service from a big coffee chain ever. Swap it for a Starbucks cos they nail it every time! If I could give less than one...