Intention was to have a meal here. Walked past to suss out but the place was empty (Sat 7.30pm) strange, the next door but one was also an Indian restaurant (Dine India) which was buzzing. Went to cash point to get cash as both only accept cash, and decided to stick to our original plan and go to Bay of Bengal. Walked in and asked for a table for 2, we were asked if we'd booked, no, then asked if we'd been before, no. Then told they were fully booked! Very odd! Went to Dine India where we had an excellent meal which was reasonably priced and service with a smile. When we walked past again, just over an hour later, they had customers at a couple of tables, but certainly weren't full. Bay of Bengal, you need to have some customer service training and appreciate paying customers. You lost out as we took our custome to Dine India and we will be returning...
Read moreMy second visit to this restaurant and what a disappointment. The staff were focused on takeaways and when my food food arrived the chicken was cold. Most sit down customers were complaining and takeaway customer were bringing back incorrect orders. It was obvious there was no one was in control. Totally chaotic. Very disappointed after my first visit. This establishment must decide their priorities either sit down...
Read moreReally disappointed with our take away Saturday night. We’ve tried here once before and wasn’t very impressed but thought we’d see if there was any improvement. The chilli chicken Masala had no heat in it at all, the chicken Tikka was so red it was obviously food colouring with no taste at all. Just like having a base of tinned tomatoes for both curries. For the price we definitely expected more. We won’t be buying...
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