Dine India — Restaurant in Wales

The food was really good but the service wasn't very good. We were kept waiting for quite some time before anyone came to take our order and we had to ask for glasses for our drinks (they don't serve alcohol and you can take your own). Having had to wait a while for our starters the waiter then tried to serve our main meals before we'd finished. The main meals were lovely, though the Balti dishes were quite small, but one of the waiters started clearing the table before everyone had finished eating. I complained about this to whom I presume was the manager and it was addressed. The atmosphere in the restaurant is really not conducive to a peaceful and relaxed dining experience! The telephone was constantly ringing and there was a constant stream of people ordering and collecting takeaways, many of whom blocked the doorway. Furthermore, the decor and layout of the restaurant leave a lot to be desired. Very disappointing. We first visited this restaurant two years ago, when we came to live in Tywyn, and it was a far pleasanter experience then.

experience...

Ordered the Dine India Special madras hot, which had no descernable spice. My wife ordered a Lamb jalfrezi, which was spicier than the madras hot dish. Came as tikka lamb, which wasn't mentioned on the menu and wife doesn't like tikka. Everything tasted sweet, chicken was rubbery. Other than the sweetness about the most bland curry I have ever had. Threw in some free Onion Bhaji which somehow, had no taste either. On the positive side, the Keema naan and boiled rice were ok.

**Editing review following post from the owner. Since the place take cash only, I can't see what they're intending to do here. What invoice number is ever provided by a cash only, collection only curry house? Go by your own experience, don't trust this kind of tokenistic, poor rating neutralising...

We booked a table over the phone for four adults but didn't mention the baby as she's only 5 months so wouldn't be eating or needing a seat. So when we entered the restaurant the waiter looked at us and went out the kitchen which was strange, also the other customers were all staring which was also strange and uncomfortable, eventually he came back through and spoke rather abruptly to us we said we had booked a table for 4 and he said did you mention the baby on the phone, we said no and explained and asked would that be an issue, to which the waiter replied ' yes if it cries'. We were absolutely gobsmacked! Obviously not welcome so we left, horrible...