Coach & Horses Chepstow Bed & Breakfast in Pub — Restaurant in Wales

If you are looking for a friendly comfortable traditional well appointed Pub/B&B then this establishment is for you! ||It's an old pub but with all the mod cons. Dave the landlord will give you the full history at breakfast and it's another nice touch. Dave's knowledge of the area and its history is extensive so he is well placed to help guests make the most of the visit supported by his lovely team!!! He gave us a lot of tips which helped us make best use of our time.||Our host Dave and his crew are very helpful friendly and run a cheerful welcoming hostelry It's traditional but smart and quite popular ||You get a key to come and go out of hours. The rooms are well appointed with really comfortable beds and all the facilities you would expect including Tv, coffee machine and tea making facilities. We stayed for 3 nights and slept soundly every night ||It's very dog friendly and even has a welcome pack for the doggy guests - a lovely touch 👍 There is a park/green space just a few metres away (Castle Dell?) Our dog Mutley settled in very quickly on his blanket and slept well beside us on his own bed (see photo) ||Our shower was perfect a good size and with a good jet of steady water.||This pub is used by a lot of walkers and ideally placed to visit the nearby castle and to access local walks ||Breakfast served in the bar was lovely and tasty and very well |cooked You put your order in the night before and book your time!!||We also eat there one night enjoying the Chunk pies - it's really exceptionally good pub food but they will recommend other places if you ask and tell you when they are open||Top tip: A lot of places in Chepstow including the Coach and Horses have limited opening and meal times so it's worth checking those when you plan your visit to avoid disappointment||There is no parking on site but a nearby public car park is available and reasonably priced ||This is a superb B&B pub and the type of place you hope to come across on your travels so it was a fabulous find||Finally Thanks to Dave and his team for making us feel so welcome and making our first trip here...

We ordered bottled water for 6 to go with our meal but unbeknown to us we received a small glass of water each with no evidence that it came out of 6 small 250ml bottles until the bill came. We were charged £1.95 per 250ml bottle of water, costing £11.70 for 6 glasses of water. When questioned why we were not offered a large bottle the reply was that they didn't have any larger sizes.

And before you ask, no.. we didn't fancy tap water.

The food was mediocre with good portions but I was shocked that bottled water was one of the most expensive I've come across in the UK and I've travelled extensively. £1.95 for a very small 250ml bottle of water which is one of the smallest sizes available is extortionate. Even hotels and expensive restaurants don't charge that much for such a basic amenity.

Thank you for your prompt reply and yes it was the Aqua Panna 250ml bottle I was referring to as a 25ml bottle doesn't exist, so my apologies for the typo. I think however anyone reading this would have hopefully understood that it was the smallest bottled water being referred to. For the benefit of doubt, Ocado also sell the very same bottles at £3.50 for 6.

I do sympathise with the current economic crises we are all facing at the moment. The review however is not just to help potential customers during this crisis but to also give you as a business owner an indication of how customers are feeling after visiting in order to see if there is anything that they can do to improve and to also help generate more business.

Customers should be able to make an informed choice by letting them know in advance that you do not sell large bottles of water and that small 250ml bottles cost £1.95. That way they are aware that they are paying the equivalent of £7.80 per litre for water. It really does makes a difference when there is a larger group ordering. Its not just about price it is also about customers not feeling misled.

I am sorry that you felt my honest customer review was unhelpful but I do wish you and your business...

Me and my husband stayed here overnight sat 29th March, with our two little dogs , on arrival we were greeted by one of the bar staff , we were a little bit early but that didn't seem to be a problem as the room was ready and we were able to go straight up, the room was very specious with a double bed and single bed , the bathroom was very clean and everything we needed provided, plenty of tea and coffee facilities too, chepstow is a lovely place to visit and plenty of places to eat and drink, we had a really good nights sleep, in the morning as we were leaving,the manager made time to come and speak to us and ask how our visit was, as it was mothers day we had also booked a table for our children and grandchildren at12 noon, it was very well organised and the staff were very pleasant , the lunch was fantastic , we have had the Sunday lunch a few times now , the special treats were a lovely surprise and very welcoming , a glass of prosecco for the mums then at the end a bag of heart chocolates and a lovely candle , we all came away very full and happy, will...