Holly Molly Cafe — Restaurant in Wales

Arrived over on Stenaline from Dublin for a day trip to Holyhead with a group of 20 people consisting of children and adults. We had 2 hours in Holyhead and after a bit of a walk around we decided to grab hot chocolate for the kids and a coffee for the adults before heading back to the ship. We spotted Holly Molly cafe across the road from the walkway back to the terminal. Upon arriving half of our party entered the establishment and straight away the girl, rude, just started to shake her head continuously as we were entering through the doors and then started to as to what I could make out muttering something to the other girl behind her as to what looked like the kitchen. Bare in mind we also had a child that is severely handicapped in a wheelchair and was also pushing him through the door and she was still continuing to shake her head at us like she didn't want us to enter or deal with us. Upon her continuing to do so, I told the kids that had already entered and some adults to come on get up and get out she is clearly not wanting to serve us or want our business without even knowing our order. I understand we were a large group, but we had no intentions of ordering food or light snacks etc. We just wanted some hot chocolate and coffee to treat the kids for our return to the ship. Really found this cafe very rude and most importantly the server behind the till. Would not return or recommend to anyone visiting holyhead on a day trip.

Moral of the story, teach your staff some customer service skills and never judge a book by its cover when it comes to potential...

I only gave this one star so I could leave a review. I have just been in this place and asked for a bacon & cheese sandwich on white bread with the cheese MELTED!! I waited 10 minutes and she then bought out a bacon and cheese sandwich on Brown bread and grated cheese not MELTED! I then sent it back and she moaned that they struggle to melt the cheese as they don't have a grill? Well that's a surprise, why don't they have a grill with it being a cafe? Have they ever heard of a microwave? She then finally bought me out a new sandwich on white bread and I took my sandwich away! I got in the car and opened the box to find my sandwich but guess what no MELTED cheese!! But a bonus a big black dirty hair hanging out! Absolute filth, the sandwich was thankfully returned and I got my money back!! Safe to say I shall not be returning!! And as for the rest of these reviews I don't know where these animals normally eat!...

Just put a review on your take away shop when should be on your cafe review site. Your staff helped me today from your cafe. Very kind staff. Helped me out on the 19/12 when my car broke down outside, on a stormy day. Very thankful. Holly Molly and Clare Shoes got my car going. Will definitely visit and eat as looks like a traditional, friendly place to eat and chat. Had my eye on the nice breakfasts. Had a take away coffee which was...