Lewis Arms Hotel — Restaurant in Wales

We visited family close by and came in with the intention of having Sunday lunch, it’s been several years since we’ve been in. The bar now feels very cold and sparse. One other couple were seated and two young girls at the bar one holding a sleeping toddler We ordered drinks at the bar and sat down several people were milling around coming in and out of the kitchen area, on entering the bar there is a sign welcoming you by Sarah it quickly became evident that one of the people in and out of the kitchen was Sarah, Sarah was dressed in what can only be described as scanty gym clothing, leggings and a vest top Sarah was looking for ‘the f..ing fire stick’ very loudly and that she’d have to ‘lock the f..ing office door’ the others that were around are evidently family and employees all shouting across the bar, the atmosphere was extremely unwelcome At this point we were already reconsidering ordering lunch there was a commotion about the other customers querying the number of pigs in blankets they’d received, one of the employees stood up in the middle of the bar holding a menu and shouted at the customer ‘Turkey with pig in blanket and cranberry’ At this point the decision to defiantly not order was cemented with the arrival of Sarah in the bar coming from the kitchen holding in her hand a Yorkshire pudding, she walked over to the employee table and dunked the Yorkshire pudding in a left over gravy boat and proceeded to eat it out of her hand. If this is the public behaviour displayed I can only shudder to think what goes on in the kitchen unseen. For the 40 mins we were there only 4 other paying customers came in, two had ordered Sunday lunch, they left half of it and two who purchased drinks. I would definitely not return or...

A stop of the way to visit the castle. Warm welcome and great selection of drinks - however all went wrong when it came to food. The menu said steak pie with chunks of beef - my pie had exactly two tiny pieces of beef about the size of a pea - so I took it back. The young lad was a bit dismissive- said well what do you want to do about it ? I asked for another said hopefully mine was just a bad one. No apology or even acknowledge just seemed a bit annoyed. 10 minutes later a young lady came back with a new meal and basically threw it at me - not a word of apology or even here you go! The pie was obviously microwaved- as the lid was hard and the peas and gravy cold. Not so much chunks but better than before. Honestly the whole thing left me really upset and I ate a few mouthful and left ! We won't be back and I won't recommend as a stop on the way to the castle. Young and inexperienced staff but even so not great...

We stopped in at the Lewis Arms after visiting Castell Coch. The lady at the bar was extremely friendly and helpful when we arrive. Since it was noonish on a weekday the pub was fairly empty so we had no trouble getting table. When ordering at the bar, the lady helped me pick out a cider for my wife and a nice local bitters for myself. The food came to our table very quickly and it was nice and hot. The filling of my steak and ale pie was outstanding, the peas were hot, but not over cooked and the chips were crispy on the outside and soft and fluffy on the inside. My wife had the nachos with pulled pork. There was a hefty portion of both and the pulled pork was excellent. All in all a very enjoyable experience. The price for our meal was 27 pounds, very reasonable. Once again the lady at the bar provided outstanding...