Morrisons Cafe — Restaurant in Wales

Sack the manager! RUDE, RUDE, RUDE! Ordered 2 poached eggs on 2 slices of toast. What arrived after a long wait was 2 plates with 2 slices of toast and 1 poached egg on each. I politely told the waitress that it was not what I ordered. I wasn't given a receipt to be able to check it so the waitress said that she would be able to check on the till. A woman came up to us stating that I had ordered wrong and that it was my fault for ordering 2 portions of toast, with 2 slices of toast being 1 portion. I pointed out that I had not ordered 2 portions of toast but 2 slices. She then decided to raise her voice whilst repeating that I had ordered 2 portions. I said that I would like to speak to a manager to which she replied that she was the manager. She then started telling me slowly that 2 slices of toast is 1 portion. I felt offended that she was insulting my intelligence. The girl that took my order told her that I had asked for 2 slices. She then came back and said that I could have a refund if I wanted. Her half hearted apology was not appreciated after most of the cafe heard everything. It was really embarrassing. Causing such upset over 2 slices of toast that I didn't even order is not good business practise. She is not...

Firstly I must congratulate the "chef" who put my big daddy breakfast together.... how anyone could cook and successfully remove all flavours,and taste from the 19 items is truly amazing ...the breakfast is a total plate of greasy food ,mostly overcooked ...the doorstop wedge of fried bread could be used as replacement roof tiles (no water would penetrate the grease) and definitely should carry a government health warning, fried eggs limp and dead with not a runny yolk to be seen...the mushrooms were out of a tin and the hash browns looked like rejects from yesterday re warmed...sausage like cardboard nearest likeness L/macs veggie alternative... beans non descriptive and fresh tomato just not right.... my dogs ate the sausages and bacon but genuinely were sick after that .... milky coffee? must have run out of milk coffee was bland lacking some white dairy produce called MILK.... all in all £16 for 2 a good lesson learned......Do not try this it could seriously damage...

Came in for a breakfast, first time for a while, it used to be ok pre covid, today though was not impressed, coffee machine area was filthy, once had been served our food was awful, bacon not cooked correctly it looked anemic, the food was luke warm not hot, had to return one plate as there was a long dark hair in the beans, was told it was the over cooked part of the egg, it wasn't it was a long black hair in the beans. Asked if I wanted a refund or another plate of food,as I had meds to take with food, had to have a new plate of food. What came back was cold, and no bacon at all, the staff had a don't care attitude. We gave up at this point. We won't be returning, the place has gone down hill. I've worked in a supermarket kitchen/cafe and this level of food standards, cleanliness and service would not have been tolerated. Had to give 1 star to leave a comment, doesn't...