Pan & Grill — Restaurant in Wales

Owners attitude is absolutely disgusting!!! Served me out of date ice cream which he then took offence to me complaining about and told my friends and I to get out because we were apparently in the way despite no one else wanting to use the seats,ordered from here many,many times so was really taken aback by the staff being so s**ty and making out like we were causing a scene,even involved other customers purely to try and embarrass us and threatened to call the police (which i clearly laughed at) on the basis that I dared to call them out on their behaviour,having mentioned this to other friends I've now found out this isn't an isolated incident and the owner in particular is known for being extremely rude,you'd think loyal customers would be treated in a far better manner given this is quite a close knit community where opinions spread like wildfire,very...

Made an order of a pizza, chicken wrap and some cookies online. The order came two hours later when I only live up the road, and it was only a Monday night, nothing too busy. We rang up after an hour and a half of waiting for our food and after about 4 phone calls trying to get through the person couldn't speak English properly so very hard to communicate to them and they were quite rude about it too. Once it arrived, the wrap was stale and hard, and the chicken in it was dry and hard to eat. The pizza sauce tasted as if it had been sitting around for months, so I couldn't eat it. The cookies tasted fine but were all stuck together. I think new staff is needed here, I've gone here for years and it's gone...

Ive ordered food here twice and I've been impressed on both occasions. I had a mixed kebab the first time and i have to say it was the best kebab I've had yet, top quality food and very tasty (I would recommend trying the home made hummus it's awesome). second order tonight was the tandoori chicken pizza and again top quality tasty food. The staff are very welcoming and friendly and I can't recommend this place enough, it's now officially my go to for take away food 🤤 I only rate businesses that provide an excellent service, otherwise I let the other reviews speak...