Parsons Bakery — Restaurant in Wales

Rude staff. Not constant size of baguette.

My husband stopped by in this bakery a week before and was raving how lovely it was, how nice the guy who serving him was, how tasty the bread was. So he insisted we ho together on our day off and he'll treat me to something from there. Well... For the start off, we were not to allowed to go in there together (we live together for goodness sake), so not much of choosing something nice together. Then when asked for a batton (baguette) it was much shorter than one my husband brought back a week before. When asked, the girl who was serving us was ademant that it was full length, not half. Was rude about it. Bread was in a plastic bag, sweating and not in a paper one as before. Staff like that can lose you customers in one sale. Will not be coming back.

Update. Stopped for coffee and croissant this morning. Would not open for an hour after their stated opening hours. Even though sales person was inside the bakery. Also, forget croissants 😂 not a sign of continental baking here... Cupcakes, Chelsea buns, custard slices... Too sweet...

The only reason they get two stars is because the lady behind the counter was lovely, but the food is absolutely abysmal. I had a “steak” pasty and the meat was minced and the vegetables were hard. I also ordered a caramel flapjack and all I can taste is coconut which wasn’t even listed on the label. It was the only thing I could find in there without coconut on the ingredients and lo and behold there was coconut in there why? no need at all spoil the perfectly good cake. It was not cheap either. £5.30 for a flapjack, a small pasty and a cheese twist....

If I could give this review a zero I would. Went to collect my too good to go bag, 2 minutes after collection time due to traffic. Seen the woman inside so waved and she just responded “we are closed” with hand gestures, didn’t come to the door, just a rude shut down. I tried to explain I was there to collect my pre-paid parcel but she didn’t acknowledge me after mouthing we are closed. So rude and really poor customer service, this type of behaviour has a real knock on effect on reputation and repeat customers in the local area. Very...