Avoid at all cost! 45 minutes to wait for food when it wasn't busy and kitchen staff sat in the pub having their break before they started our order. Do not take our order at 11.35 if staff are not going to start cooking until 12pm. This kitchen is NOT run by a chef but a couple of ladies with tea clothes thrown over their shoulders who at best may be a cook who should leave their skills in their own kitchen. The Nachos for £8 was made with mince and a few beans thrown in, not a hint of cumin or any mexican flavour to it, where was the salsa or the guacamole? What a rip off! mince and the nacho chps. The bacon and brie bap was the worst I have ever seen, the bap was so soaked in oil it looked like fried bread and after one mouthful I could not eat it. I had to send it back it was totally unacceptable as for the nachos my husband insisted on eating to avoid a confrontation. We felt so sorry for the poor bar tender he was struggling by himself in the front & in his defence he did offer an alternative but the evidence and lateness of the food we just wanted to leave and find somewhere else to dine. I can only conclude this place is only open by the grace of god of having unsuspecting tourist falling for the same trap as us of a cutsie pub in the high street. Left feeling very disgusted...
Read moreBlue boar came well recommended. Looked like a nice menu. Not cheap but looked value for money because of the quality. Sat down and happily ordered a few light bites from the menu - 3 sandwhiches and a jacket potato. No mention of the kitchen running slow.
No food appeared at all from the kitchen for over half an hour. Upon enquiring when the food would be ready as we'd been waiting that long for quite simple to prepare food, the answer that was given was "It's coming now. It's coming now". I was interrupted and no apology was given.
When the food was then brought, I asked if the side order of chips was coming as well. This was answered with "I know. I know"
On returning, the chips were slammed down in front of us by the same waitress. Again no apology for a 35 minute wait for was effectively light bites.
It's a lovely pub, great for a drink but if you want food, from my experience leave a good while before eating and then don't hold your breath for any sort of good customer service during it.
I understand how it works. There are often unforseen circumstances that lead to food being delayed. I get that. But the lack of apology, information and the way we were treated by the staff was just...
Read moreOrdered "Home made" Lasagne. Ate 3 bites. Lasagne is made with pasta sheets, ricotta cheese, mince & sauce which are repeated until pan is full. What I got was 1 pasta sheet on the bottom & Shepherds Pie fillings with cheese on top. Was told "No one else has complained, Madam." Then "chef" brought out a plastic takeaway with another portion. Said there were 4 layers of pasta. Said they "Bulk out their Bolognese with celery & other bits otherwise you'd be paying £20." His customer service attitude was worse than Gordon Ramsay on a tangent. I asked if he needed my money so badly that I had to pay £12 for 3 bites of salad & 5 chips. DO NOT WASTE YOUR MONEY EATING HERE!!! They don't care if your meal is crap --REHEATED FOOD IN PLASTIC TRAYS! His idea of a compromise when I asked for a refund was an offer to make another meal. Who is thick enough to let someone do that? God only knows what other "Special Ingredients" would've found its way into something...
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