Today i visited a cafe in blackwood where there was a misunderstanding between ourselves and assumedly the proprietors i had misread the advertising outside which on going back i did feel was unclear. We went in to the cafe which unfortunately busy with little seating available, however we did get a seat next to the counter after being served i thought i had been over charged as he charged nearly double what i had to pay. The man on the till explained that this was a take away price we were both astonished as it was a lot to pay for a bacon bap and coffee my partner said to me that this was a rip off using a profanity which the man on the till overheard immediately the lady came over with a torment of abuse and offered us our money back which i gladly accepted immediately she started shouting at us both bearing in mind i had not had the opportunity to relay my feelings she swore at me inside the restaurant and with everybody staring at us opened the door to let us out she continued to use foul language in the street and gestured the v sign telling us to go away and that we would not find a better cafe in blackwood. I can honestly say i have never been subjected to such abuse from a proprietor if that is what she was there was definitely no professionalism shown on her behalf i was blocked from leaving at one point by her that completely unnerved me she asked if i realised what it costs to run a business i did mention to her that i had experience of being a professional and in my profession would never speak to people in that manner this lady was obviously upset but under no circumstances should she have used the foul language and gestures she did use. We did however find another restaurant called the plaza where we were welcomed orders taken and delivered beautifully which we both enjoyed it was called the plaza staff were friendly and attentive which made a whole difference to our experience i am uncertain at present how to take this forward but i will ring the council for advice on how to proceed as i will not let this go as i left i was shaking and upset as i had been accused of using foul language which i do not...
Read moreMy first time eating out in a year and a half! Had a gorgeous hazelnut soya latte and a lovely Mediterranean vegetable tart. I love the fact that there is now a vegan section to the menu! Only slight disappointment was they'd already sold out of vegan cakes - which is good i guess as at least it means they're popular! Staff are always friendly and the owner even popped out for a friendly chat about the vegan options. Highly recommended the tart! Maybe add a light salad to the side too though? Will definitely be back.
Edited to add: side salad now available...
Read moreFriendly service and quick service. Great value for money with the amount of food but a couple of things that stop me giving a 5* rating.
Some items need a bit more cooking especially the black pudding and bacon. Bits of coffee granules floating in the coffee. Get lots of bacon but hardly any beans. Cutlery is uncomfortable to use (too thin).
They are just some minor issues, didn't stop me enjoying my breakfast and at a reasonable price too. Cakes looked amazing, wish we took some away. Would come back if in...
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