Costa Coffee — Restaurant in Warwick

Attended here to buy drinks to take out today. Three staff working. One boy two girls. Very quiet. Ordered an iced tea and got a luke warm tea. When I queried this, I was told that the tea has to be brewed in hot water and sometimes the ice melts. This is not the iced tea I usually and regularly purchase from Costa. The boy didn't know why he needed to place an H on the lid of the hazelnut latte. This was explained to him by one of the girls and the extra hot skinny latte was not skinny, but only realised this when I got home. The two girls then had made themselves drinks before I had received mine. Won't...

I appreciate that this Costa is very busy and that many people , both customers and non customers use the one unisex toilet at this cafe but is this an excuse for it being totally disgusting? When I went to use the toilet the seat was up and you can see it is rotten with urine. The grout on the tiles was filthy . Everything needs to be totally ripped out and refitted but at least bleached all over with a new toilet seat fitted. Not except-able for a food establishment .The money that this chain must take . I was quite shocked at the level of filth . Sort it out . It’s not a facility it’s a public...

I visited this Costas today 23.04.2024 and it was busy. I stood with my 82 year old mum and son waiting for a table as there was no where to sit. I see two ladies leaving, so I moved over to the table and waited. We were just about to sit down when a member of staff (tall lad maybe 20's) proceeded to say sorry this table is for the two people at the till. I thought this was very inappropriate behaviour as I was with an elderly person and we had stood waiting. We decided to leave the cafe and go somewhere else where staff are properly...